Shop: Track, Pay, Discover reviews: complaints, praise and verdict
Shopify Inc.
Data as of October 22, 2026. Review analysis of 100 reviews generated October 22, 2026.
By the numbers (App Vulture estimates, data as of October 22, 2026)
Estimates come from App Vulture's chart-rank model, confidence high; see how the estimate works.
Analysis Summary
The Shop app receives generally positive feedback for its package tracking feature, but significant issues with delivery, tracking accuracy, and app stability are causing user dissatisfaction and leading to churn. The freemium model with ads is mixed in reception.
Rating Distribution
Pain Points
-
delivery_issues
· 17.0% of reviews
Users report issues with package delivery and tracking.
-
package_tracking
· 10.0% of reviews
Users face difficulties in tracking their packages.
-
app_crashes
· 2.0% of reviews
Users report app crashes and bugs.
Praised Features
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package_tracking
· 11.0% of reviews
Users appreciate the package tracking feature.
-
customer_service
Users commend the customer service.
Feature Requests
-
dark_mode
· 2.0% of reviews
Users request a dark mode feature.
Bug Reports
-
app_crashes
· 2.0% of reviews
Users report app crashes.
Competitive Position
The app faces stiff competition due to its primary pain points, but its praised package tracking feature gives it a competitive edge.
Frequently asked questions about Shop: Track, Pay, Discover
What do Shop: Track, Pay, Discover users complain about most?
The most common complaint in Shop: Track, Pay, Discover reviews is delivery_issues (17% of reviews), followed by package_tracking (10% of reviews) and app_crashes (2% of reviews). Users report issues with package delivery and tracking.
What do users like about Shop: Track, Pay, Discover?
Users praise Shop: Track, Pay, Discover most for package_tracking (11% of reviews), then customer_service (0% of reviews). Users appreciate the package tracking feature.
Is Shop: Track, Pay, Discover worth it?
Yes for most users: Shop: Track, Pay, Discover holds a 4.8 rating from 7,219,203 ratings. The Shop app receives generally positive feedback for its package tracking feature, but significant issues with delivery, tracking accuracy, and app stability are causing user dissatisfaction and leading to churn. The freemium model with ads is mixed in reception. Reviews describe pricing as mixed.
How many monthly downloads does Shop: Track, Pay, Discover have?
Shop: Track, Pay, Discover gets about 2.7M downloads per month, according to App Vulture's chart-rank estimate (high confidence, data as of October 22, 2026).
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