Shop: All your favorite brands — Reviews & Insights
Shopify Inc.
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⚠ Sentiment Storm (moderate)
⚡ Disruption Score: 54
Rating
4.81
7M ratings
Reviews/Month
3000
Trend: declining
Last Updated
Feb 2, 2026
v2.238.0
Days Since Update
179
Aging
Analysis Summary
The app has a high overall rating but faces issues with delivery and package tracking, which are causing user churn. Users appreciate the package tracking feature but are frustrated by delivery delays and app crashes.
Rating Distribution
Pain Points
-
delivery_issues
· 14.0% of reviews
Problems with delivery of orders
-
package_tracking
· 7.0% of reviews
Issues with tracking packages
-
app_crashes
· 2.0% of reviews
App crashes and freezes
Praised Features
-
package_tracking
· 7.0% of reviews
Ability to track packages
-
customer_service
· 2.0% of reviews
Customer support
Feature Requests
-
dark_mode
Dark mode for the app
Bug Reports
-
app_crashes
· 2.0% of reviews
App crashes and freezes
Competitive Position
The app is positioned as a comprehensive shopping tool with strong package tracking features.
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