Amazon Shopping reviews: complaints, praise and verdict
Amazon Mobile LLC
Data as of October 25, 2026. Review analysis of 100 reviews generated October 25, 2026.
By the numbers (App Vulture estimates, data as of October 25, 2026)
Estimates come from App Vulture's chart-rank model, confidence medium; see how the estimate works.
Analysis Summary
Amazon Shopping receives mixed reviews, with users praising the extensive product variety and overall service but expressing significant frustration with delivery, customer service, and app usability issues. Persistent bugs and the intrusiveness of ads contribute to a mixed user sentiment, while competition from newer platforms poses a medium-level risk to its market position.
Rating Distribution
Pain Points
-
delivery
· 8.0% of reviews
Issues with timely and accurate delivery of products.
-
customer service
· 1.0% of reviews
Problems with reaching or getting help from customer service.
-
ux
· 11.0% of reviews
User experience issues such as app navigation and functionality.
-
overall service
General dissatisfaction with the service provided.
-
pricing
Concerns about the cost of products and services.
-
bugs
· 7.0% of reviews
Technical issues and bugs in the app.
-
better filtering
Requests for improved product filtering options.
Praised Features
-
product variety
High variety of products available.
-
overall service
· 1.0% of reviews
General satisfaction with the service.
-
prices
Competitive pricing of products.
Feature Requests
-
dark mode
Request for a dark mode theme.
-
better filtering
Request for improved filtering options.
Bug Reports
-
app crashing
· 9.0% of reviews
Issues with the app crashing.
Competitive Position
Amazon Shopping maintains a strong market position due to its extensive product variety and overall service, but faces competition from newer, more agile platforms.
Frequently asked questions about Amazon Shopping
What do Amazon Shopping users complain about most?
The most common complaint in Amazon Shopping reviews is ux (11% of reviews), followed by delivery (8% of reviews) and bugs (7% of reviews). User experience issues such as app navigation and functionality.
What do users like about Amazon Shopping?
Users praise Amazon Shopping most for overall service (1% of reviews), then product variety (0% of reviews) and prices (0% of reviews). General satisfaction with the service.
Is Amazon Shopping worth it?
Yes with caveats: Amazon Shopping holds a 4.4 rating from 4,737,017 ratings, and the most common complaint is ux. Amazon Shopping receives mixed reviews, with users praising the extensive product variety and overall service but expressing significant frustration with delivery, customer service, and app usability issues. Persistent bugs and the intrusiveness of ads contribute to a mixed user sentiment, while competition from newer platforms poses a medium-level risk to its market position. Reviews describe pricing as mixed. The main reason users leave is UX.
How many monthly downloads does Amazon Shopping have?
Amazon Shopping gets about 2.8M downloads per month, according to App Vulture's chart-rank estimate (high confidence, data as of October 25, 2026). Estimated monthly revenue is in the $6M to $15M range.
Similar Apps
Looking for Alternatives?
See the best alternatives to Amazon Shopping, with pricing comparisons and feature breakdowns.
Browse Apps Like Amazon Shopping