Trendyol - Online Alışveriş reviews: complaints, praise and verdict
Trendyol
Data as of October 26, 2026. Review analysis of 100 reviews generated October 26, 2026.
By the numbers (App Vulture estimates, data as of October 26, 2026)
Estimates come from App Vulture's chart-rank model, confidence high; see how the estimate works.
Analysis Summary
Trendyol offers a wide variety of products and competitive pricing, but users have reported issues with delivery times, customer service, and price discrepancies. While the app is generally well-liked for its selection and fast delivery, there are significant areas for improvement to enhance user satisfaction and retention.
Rating Distribution
Pain Points
-
delivery_issues
· 3.0% of reviews
Problems with delivery times and tracking.
-
customer_service
· 3.0% of reviews
Issues with customer support responsiveness.
-
price_discrepancies
· 3.0% of reviews
Price changes after adding items to cart.
-
return_process
Difficulties with returning products.
-
product_quality
· 2.0% of reviews
Concerns about the quality of received products.
-
app_crashes
· 1.0% of reviews
Application crashes and freezes.
Praised Features
-
variety_of_products
· 2.0% of reviews
Wide range of products available.
-
fast_delivery
· 6.0% of reviews
Quick delivery service.
-
pricing
· 4.0% of reviews
Competitive pricing and discounts.
-
quick_purchasing_option
· 1.0% of reviews
Ease of making purchases.
Feature Requests
-
more_promotions
· 2.0% of reviews
Requests for additional promotional offers.
Bug Reports
-
app_crashes
· 1.0% of reviews
Application crashes and freezes.
Competitive Position
Trendyol has a strong market presence due to its wide variety of products and competitive pricing, but faces stiff competition from other e-commerce platforms.
Frequently asked questions about Trendyol - Online Alışveriş
What do Trendyol - Online Alışveriş users complain about most?
The most common complaint in Trendyol - Online Alışveriş reviews is delivery_issues (3% of reviews), followed by customer_service (3% of reviews) and price_discrepancies (3% of reviews). Problems with delivery times and tracking.
What do users like about Trendyol - Online Alışveriş?
Users praise Trendyol - Online Alışveriş most for fast_delivery (6% of reviews), then pricing (4% of reviews) and variety_of_products (2% of reviews). Quick delivery service.
Is Trendyol - Online Alışveriş worth it?
Yes with caveats: Trendyol - Online Alışveriş holds a 4.3 rating from 2,370,054 ratings, and the most common complaint is delivery_issues. Trendyol offers a wide variety of products and competitive pricing, but users have reported issues with delivery times, customer service, and price discrepancies. While the app is generally well-liked for its selection and fast delivery, there are significant areas for improvement to enhance user satisfaction and retention. Reviews describe pricing as positive. The main reason users leave is pricing.
How many monthly downloads does Trendyol - Online Alışveriş have?
Trendyol - Online Alışveriş gets about 1.8M downloads per month, according to App Vulture's chart-rank estimate (high confidence, data as of October 26, 2026).
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