Mercado Libre: Compras online reviews: complaints, praise and verdict
Mercado Libre
Data as of October 24, 2026. Review analysis of 100 reviews generated October 24, 2026.
By the numbers (App Vulture estimates, data as of October 24, 2026)
Estimates come from App Vulture's chart-rank model, confidence high; see how the estimate works.
Analysis Summary
Mercado Libre has a strong product variety and generally positive pricing sentiment, but faces significant challenges with delivery speed, customer service, and app stability. Users are mixed on the app's freemium model with ads. Competitive pressures from Amazon and Temu pose ongoing risks.
Rating Distribution
Pain Points
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customer service
· 3.0% of reviews
Issues with customer support and resolution of problems
-
app functionality
· 8.0% of reviews
Problems with app features and operations
-
delivery speed
· 6.0% of reviews
Delays and issues with product delivery
-
payment issues
· 2.0% of reviews
Problems with payment processing and security
-
user experience
· 3.0% of reviews
General dissatisfaction with the app's usability
-
better filters
Requests for improved search and filtering options
-
login simplification
Requests for easier and more secure login processes
-
app crashes
Issues with app crashing and instability
-
search functionality
Problems with the app's search capabilities
Praised Features
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product variety
· 2.0% of reviews
High variety and selection of products available
-
customer service
· 1.0% of reviews
Positive experiences with customer support
Feature Requests
-
better filters
Requests for improved search and filtering options
-
login simplification
Requests for easier and more secure login processes
Bug Reports
-
app crashes
Issues with app crashing and instability
-
search functionality
Problems with the app's search capabilities
Competitive Position
Marketo Libre maintains a strong market position due to its extensive product variety but faces stiff competition from other platforms.
Frequently asked questions about Mercado Libre: Compras online
What do Mercado Libre: Compras online users complain about most?
The most common complaint in Mercado Libre: Compras online reviews is app functionality (8% of reviews), followed by delivery speed (6% of reviews) and customer service (3% of reviews). Problems with app features and operations.
What do users like about Mercado Libre: Compras online?
Users praise Mercado Libre: Compras online most for product variety (2% of reviews), then customer service (1% of reviews). High variety and selection of products available.
Is Mercado Libre: Compras online worth it?
Yes for most users: Mercado Libre: Compras online holds a 4.8 rating from 27,920,810 ratings. Mercado Libre has a strong product variety and generally positive pricing sentiment, but faces significant challenges with delivery speed, customer service, and app stability. Users are mixed on the app's freemium model with ads. Reviews describe pricing as positive.
How many monthly downloads does Mercado Libre: Compras online have?
Mercado Libre: Compras online gets about 2.2M downloads per month, according to App Vulture's chart-rank estimate (high confidence, data as of October 24, 2026).
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