Mercado Libre: Compras online — Reviews & Insights

Name: Mercado Libre: Compras online
Rating: 4.82 (25645493 reviews)

Mercado Libre

★ 4.82 (25.6M) Shopping Android Free

Or ask: Compare Mercado Libre: Compras online to its top alternatives What do Mercado Libre: Compras online users complain about most? Is Mercado Libre: Compras online still actively maintained? Best-rated Mercado Libre: Compras online alternative right now?

⚠ Sentiment Storm (severe) ⚡ Disruption Score: 54

Rating

4.82

25.6M ratings

Reviews/Month

222

Trend: declining

Last Updated

Mar 8, 2026

v10.515.1

Days Since Update

Aging

Analysis Summary

Mercado Libre offers a wide range of products and fast delivery, but users express concerns about customer service, app crashes, and delivery delays. Competitive pressures from platforms like Amazon and Temu are notable, and security issues further threaten user trust.

Rating Distribution

5★

42.5%

4★

4.0%

3★

3.5%

2★

5.0%

1★

45.0%

Pain Points

customer service · 2.0% of reviews
Issues with handling complaints and support requests.
app functionality · 13.0% of reviews
Problems with app performance and usability.
delivery speed · 5.0% of reviews
Delays and issues with delivery times.
login issues · 7.0% of reviews
Difficulties with logging into the app.
payment issues · 2.0% of reviews
Problems with payment processing.
user experience · 4.0% of reviews
Overall dissatisfaction with the app's interface and design.
better filters
Request for improved filtering options.
login simplification
Request for easier login processes.
app crashes · 1.0% of reviews
Frequent application crashes.
search functionality · 1.0% of reviews
Issues with the search feature.
security · 3.0% of reviews
Concerns about data privacy and security.

Praised Features

product variety
Wide range of products available.
fast delivery · 1.0% of reviews
Quick and efficient delivery service.
user experience · 8.0% of reviews
Overall positive experience with the app.
customer service
Good customer support and service.

Feature Requests

better filters
Request for improved filtering options.
login simplification
Request for easier login processes.

Bug Reports

app crashes · 1.0% of reviews
Frequent application crashes.
search functionality · 1.0% of reviews
Issues with the search feature.

Competitive Position

Market positioning is strong due to extensive product variety and fast delivery, but faces competition from platforms offering better user experience and service.