Amazon Shopping reviews: complaints, praise and verdict
AMZN Mobile LLC
Data as of October 28, 2026. Review analysis of 50 reviews generated October 20, 2026.
By the numbers (App Vulture estimates, data as of October 28, 2026)
Estimates come from App Vulture's chart-rank model, confidence medium; see how the estimate works.
Analysis Summary
Amazon Shopping receives generally positive feedback for its fast delivery service, but users frequently report delivery delays, app crashes, and poor customer service. There is also a notable demand for a dark mode feature and mixed sentiment regarding the value of Prime membership.
Rating Distribution
Pain Points
-
delivery_issues
· 12.0% of reviews
Delivery delays and unfulfilled promises regarding delivery times.
-
ux_issues
· 4.0% of reviews
User interface and experience problems.
-
customer_service
· 8.0% of reviews
Issues with customer support.
-
pricing
· 4.0% of reviews
Concerns about pricing and value for money.
Praised Features
-
delivery_speed
· 4.0% of reviews
Fast and reliable delivery service.
Feature Requests
-
dark_mode
· 4.0% of reviews
Request for a dark mode option.
Bug Reports
-
app_crashes
· 8.0% of reviews
Reports of the app crashing.
Competitive Position
Amazon Shopping maintains a strong market position due to its extensive product range and reliable delivery service, but faces competition from other e-commerce platforms.
Frequently asked questions about Amazon Shopping
What do Amazon Shopping users complain about most?
The most common complaint in Amazon Shopping reviews is delivery_issues (12% of reviews), followed by customer_service (8% of reviews) and ux_issues (4% of reviews). Delivery delays and unfulfilled promises regarding delivery times.
What do users like about Amazon Shopping?
Users praise Amazon Shopping most for delivery_speed (4% of reviews). Fast and reliable delivery service.
Is Amazon Shopping worth it?
Yes for most users: Amazon Shopping holds a 4.8 rating from 8,464,170 ratings. Amazon Shopping receives generally positive feedback for its fast delivery service, but users frequently report delivery delays, app crashes, and poor customer service. There is also a notable demand for a dark mode feature and mixed sentiment regarding the value of Prime membership. Reviews describe pricing as mixed. The main reason users leave is UX.
How many monthly downloads does Amazon Shopping have?
Amazon Shopping gets about 1.1M downloads per month, according to App Vulture's chart-rank estimate (high confidence, data as of October 28, 2026). Estimated monthly revenue is in the $400K to $800K range.
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