Amazon Shopping — Reviews & Insights

Name: Amazon Shopping
Rating: 4.83 (8407486 reviews)

AMZN Mobile LLC

★ 4.83 (8.4M) Shopping iOS Free

Or ask: Compare Amazon Shopping to its top alternatives What do Amazon Shopping users complain about most? Is Amazon Shopping still actively maintained? Best-rated Amazon Shopping alternative right now?

⚠ Sentiment Storm (moderate) ⚡ Disruption Score: 59

Rating

4.83

8.4M ratings

Reviews/Month

1500

Trend: declining

Last Updated

Jan 30, 2026

v27.2

Days Since Update

163

Aging

Analysis Summary

Users express significant frustration with the app's frequent crashes, buggy updates, and delivery issues, while also requesting a dark mode feature. Despite some praise for delivery speed, the overall sentiment is negative due to user experience problems.

Rating Distribution

5★

10.0%

4★

2.0%

3★

8.0%

2★

28.0%

1★

52.0%

Pain Points

delivery_issues · 16.0% of reviews
Problems with delivery of orders
ux_issues · 22.0% of reviews
User experience problems
app_crashes · 8.0% of reviews
Application crashes
customer_service · 2.0% of reviews
Issues with customer support
pricing · 4.0% of reviews
Concerns about pricing

Praised Features

delivery_speed · 2.0% of reviews
Fast delivery

Feature Requests

dark_mode · 2.0% of reviews
Request for a dark mode feature

Bug Reports

app_crashes · 8.0% of reviews
Application crashes

Competitive Position

The app maintains a strong market position due to its wide product range and established brand, but faces competition from other e-commerce platforms.