Wish: Shop and Save reviews: complaints, praise and verdict
ContextLogic Inc.
Data as of October 26, 2026. Review analysis of 100 reviews generated October 26, 2026.
By the numbers (App Vulture estimates, data as of October 26, 2026)
Estimates come from App Vulture's chart-rank model, confidence medium; see how the estimate works.
Analysis Summary
Wish: Shop and Save offers a wide range of products at affordable prices, but users frequently report issues with customer service, shipping delays, and app crashes. While many users appreciate the variety of items available, rising prices and poor customer support are driving some to consider alternatives like Amazon and Temu.
Rating Distribution
Pain Points
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customer service
· 2.0% of reviews
Issues related to customer service experiences.
-
product quality
· 2.0% of reviews
Concerns about the quality of products purchased.
-
shipping
· 5.0% of reviews
Issues related to shipping delays and costs.
-
pricing
· 6.0% of reviews
Concerns about the pricing of products.
-
app functionality
· 4.0% of reviews
Issues related to the app's performance and usability.
Praised Features
-
product variety
· 16.0% of reviews
Applause for the wide range of products available.
Feature Requests
-
faster shipping options
· 4.0% of reviews
Requests for improved shipping speed.
-
live customer support
Requests for live chat customer support.
Bug Reports
-
app crashes
· 5.0% of reviews
Reports of the app crashing frequently.
Competitive Position
Wish maintains a strong market position due to its extensive product variety, but faces competition from other platforms on pricing and customer service.
Frequently asked questions about Wish: Shop and Save
What do Wish: Shop and Save users complain about most?
The most common complaint in Wish: Shop and Save reviews is pricing (6% of reviews), followed by shipping (5% of reviews) and app functionality (4% of reviews). Concerns about the pricing of products.
What do users like about Wish: Shop and Save?
Users praise Wish: Shop and Save most for product variety (16% of reviews). Applause for the wide range of products available.
Is Wish: Shop and Save worth it?
Yes for most users: Wish: Shop and Save holds a 4.7 rating from 2,333,741 ratings. Wish: Shop and Save offers a wide range of products at affordable prices, but users frequently report issues with customer service, shipping delays, and app crashes. While many users appreciate the variety of items available, rising prices and poor customer support are driving some to consider alternatives like Amazon and Temu. Reviews describe pricing as mixed. The main reason users leave is pricing.
How many monthly downloads does Wish: Shop and Save have?
Wish: Shop and Save gets about 810K downloads per month, according to App Vulture's chart-rank estimate (medium confidence, data as of October 26, 2026).
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