Wish: Shop and Save — Reviews & Insights
Wish US Holdings LLC
Analysis Summary
Wish: Shop and Save has a strong reputation for offering a wide variety of affordable products, but users frequently report issues with app crashes, login errors, and delivery delays. While many praise the app's selection and pricing, some negative experiences with customer service and product quality contribute to mixed overall sentiment.
Rating Distribution
Pain Points
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delivery
· 4.0% of reviews
Issues with the delivery process
-
customer service
· 1.0% of reviews
Problems with customer service
-
product quality
Concerns about the quality of products
-
prices
· 2.0% of reviews
Perceived high prices
-
shipping
· 2.0% of reviews
Shipping issues
-
account issues
· 7.0% of reviews
Problems with account management
-
login issues
· 9.0% of reviews
Login problems
-
variety
Limited product variety
-
wish list notifications
· 1.0% of reviews
Notification issues for wish list
-
account deletion
· 1.0% of reviews
Difficulty deleting accounts
-
product selection
· 2.0% of reviews
Issues with product selection
-
variety of products
· 1.0% of reviews
Limited variety of products
-
affordable prices
· 3.0% of reviews
Perceived lack of affordability
-
easy navigation
Navigation issues
-
improved delivery speed
· 2.0% of reviews
Desire for faster delivery
-
better product quality
Calls for better product quality
-
app crashes
· 5.0% of reviews
App crashing issues
-
login errors
· 7.0% of reviews
Login error issues
Praised Features
-
variety of products
· 5.0% of reviews
Wide range of products available
-
affordable prices
· 6.0% of reviews
Reasonably priced items
-
easy navigation
· 1.0% of reviews
User-friendly navigation
-
improved delivery speed
· 1.0% of reviews
Faster delivery options
-
better product quality
· 2.0% of reviews
High-quality products
Feature Requests
-
faster delivery
· 1.0% of reviews
Request for quicker shipping
-
better product quality
Call for higher product standards
-
more variety
Desire for more product options
Bug Reports
-
app crashes
· 5.0% of reviews
Application crashes
-
login errors
· 7.0% of reviews
Login authentication issues
Competitive Position
Wish maintains a strong market position due to its wide product variety and affordable prices, but faces competition from other online shopping platforms.
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