Wish: Shop and Save reviews: complaints, praise and verdict
Wish US Holdings LLC
Data as of October 24, 2026. Review analysis of 100 reviews generated October 24, 2026.
By the numbers (App Vulture estimates, data as of October 24, 2026)
Estimates come from App Vulture's chart-rank model, confidence high; see how the estimate works.
Analysis Summary
Wish is popular for its affordable prices and wide product variety, but users frequently report issues with delivery times, product quality, and customer service. While the app's freemium model is generally well-received, some users find the ads intrusive. Delivery delays and poor customer service are the primary reasons for user churn, and the app faces medium risk due to these pain points and competition from other platforms.
Rating Distribution
Pain Points
-
delivery
· 2.0% of reviews
Issues with shipping and receiving products on time
-
customer service
· 1.0% of reviews
Problems with handling complaints and support
-
product quality
· 2.0% of reviews
Concerns about the quality of received products
-
prices
· 2.0% of reviews
Perceived high prices compared to competitors
-
shipping
Issues with shipping costs and methods
-
account issues
· 8.0% of reviews
Problems logging into the account
-
login issues
· 8.0% of reviews
Technical difficulties with app login
-
variety
Limited range of products available
-
product selection
· 1.0% of reviews
Issues with the range and types of products
-
affordable prices
· 2.0% of reviews
Perceived lack of affordability
-
easy navigation
· 2.0% of reviews
Difficulty in navigating the app
-
improved delivery speed
· 1.0% of reviews
Desire for faster delivery times
-
better product quality
Desire for higher quality products
-
app crashes
· 2.0% of reviews
App crashing issues
-
login errors
· 7.0% of reviews
Technical difficulties with app login
Praised Features
-
variety of products
· 2.0% of reviews
Wide range of products available
-
affordable prices
· 14.0% of reviews
Reasonably low prices
-
easy navigation
· 2.0% of reviews
User-friendly interface
Feature Requests
-
faster delivery
· 1.0% of reviews
Desire for quicker shipping times
-
better product quality
Desire for higher quality products
-
more variety
Desire for a wider range of products
Bug Reports
-
app crashes
· 2.0% of reviews
App crashing issues
-
login errors
· 7.0% of reviews
Technical difficulties with app login
Competitive Position
Wish positions itself as an affordable shopping app with a wide variety of products, but faces competition from other platforms that offer better delivery speeds and quality.
Frequently asked questions about Wish: Shop and Save
What do Wish: Shop and Save users complain about most?
The most common complaint in Wish: Shop and Save reviews is account issues (8% of reviews), followed by login issues (8% of reviews) and login errors (7% of reviews). Problems logging into the account.
What do users like about Wish: Shop and Save?
Users praise Wish: Shop and Save most for affordable prices (14% of reviews), then variety of products (2% of reviews) and easy navigation (2% of reviews). Reasonably low prices.
Is Wish: Shop and Save worth it?
Yes for most users: Wish: Shop and Save holds a 4.7 rating from 14,361,175 ratings. Wish is popular for its affordable prices and wide product variety, but users frequently report issues with delivery times, product quality, and customer service. While the app's freemium model is generally well-received, some users find the ads intrusive. Reviews describe pricing as positive.
How many monthly downloads does Wish: Shop and Save have?
Wish: Shop and Save gets about 1.6M downloads per month, according to App Vulture's chart-rank estimate (high confidence, data as of October 24, 2026).
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