Wish: Shop and Save — Reviews & Insights
Wish US Holdings LLC
Analysis Summary
Wish: Shop and Save has a strong reputation for its wide variety of products and affordable prices, but users frequently report issues with delivery delays, product quality, and customer service. While the app's free-with-ads model is generally well-received, there are mixed sentiments regarding its updates and performance. Competitively, Wish faces challenges in delivery speed and product quality compared to established players like Amazon.
Rating Distribution
Pain Points
-
delivery
· 3.0% of reviews
Issues with delivery times and accuracy
-
customer service
· 1.0% of reviews
Problems with customer support responsiveness
-
product quality
· 1.0% of reviews
Concerns about the quality of products received
-
prices
· 2.0% of reviews
Perceived high prices compared to competitors
-
shipping
Shipping delays and costs
-
account issues
· 6.0% of reviews
Problems logging into the account
-
login issues
· 4.0% of reviews
Login errors and account security
-
variety
Limited product selection
-
product selection
· 1.0% of reviews
Issues with the range and availability of products
-
affordable prices
· 2.0% of reviews
Perceived lack of affordability
-
easy navigation
· 1.0% of reviews
Difficulty navigating the app
-
improved delivery speed
· 1.0% of reviews
Request for faster delivery
-
better product quality
Request for higher quality products
-
app crashes
· 1.0% of reviews
App crashes and freezes
-
login errors
· 3.0% of reviews
Login errors and account access issues
Praised Features
-
variety of products
· 2.0% of reviews
Wide range of products available
-
affordable prices
· 5.0% of reviews
Reasonably priced items
-
easy navigation
User-friendly app interface
Feature Requests
-
faster delivery
Request for quicker shipping times
-
better product quality
Request for higher quality products
-
more variety
Request for more product options
Bug Reports
-
app crashes
· 1.0% of reviews
App crashes and freezes
-
login errors
· 3.0% of reviews
Login errors and account access issues
Competitive Position
Wish maintains a strong market position due to its extensive product variety and competitive pricing, but faces challenges in delivery speed and product quality compared to competitors like Amazon.
Similar Apps
Looking for Alternatives?
See the best alternatives to Wish: Shop and Save, with pricing comparisons and feature breakdowns.
Browse Apps Like Wish: Shop and Save