Wish: Shop and Save — Reviews & Insights
Wish US Holdings LLC
Analysis Summary
Wish is praised for its wide variety of products and affordable prices, but users frequently report issues with delivery times, product quality, and pricing. There are also concerns about app crashes and login errors. While the freemium model is generally accepted, some users find it intrusive. Competitive pressures from newer platforms like Temu pose a medium-level risk to Wish's viability.
Rating Distribution
Pain Points
-
delivery
· 1.0% of reviews
Issues with timely and accurate delivery of products.
-
customer service
· 1.0% of reviews
Problems with customer service responsiveness and support.
-
product quality
· 1.0% of reviews
Concerns about the quality of received products.
-
prices
· 6.0% of reviews
Perceived high prices compared to competitors.
-
shipping
Issues with shipping costs and methods.
-
account issues
Problems with account management and security.
-
login issues
· 1.0% of reviews
Problems with logging into the app.
-
variety
Limited variety of products.
-
account deletion
Difficulty in deleting accounts.
-
product selection
· 1.0% of reviews
Concerns about the selection and availability of products.
-
affordable prices
· 4.0% of reviews
Perceived lack of affordability.
-
easy navigation
· 2.0% of reviews
Difficulty in navigating the app.
-
improved delivery speed
· 1.0% of reviews
Request for faster delivery.
-
better product quality
Request for higher product quality.
-
app crashes
· 4.0% of reviews
The app frequently crashes.
-
login errors
· 1.0% of reviews
Errors encountered during login.
Praised Features
-
variety of products
· 3.0% of reviews
High variety of products available.
-
affordable prices
· 13.0% of reviews
Reasonably low prices.
-
easy navigation
· 5.0% of reviews
User-friendly navigation.
Feature Requests
-
faster delivery
· 1.0% of reviews
Request for quicker shipping times.
-
better product quality
Request for higher quality products.
-
more variety
Request for more product variety.
Bug Reports
-
app crashes
· 4.0% of reviews
The app frequently crashes.
-
login errors
· 1.0% of reviews
Errors encountered during login.
Competitive Position
Wish maintains a strong market position due to its wide variety of products and competitive pricing, but faces competition from newer platforms like Temu.
Similar Apps
Looking for Alternatives?
See the best alternatives to Wish: Shop and Save, with pricing comparisons and feature breakdowns.
Browse Apps Like Wish: Shop and Save