PedidosYa - Delivery Online reviews: complaints, praise and verdict
PedidosYa S.A
Data as of October 26, 2026. Review analysis of 100 reviews generated October 26, 2026.
By the numbers (App Vulture estimates, data as of October 26, 2026)
Estimates come from App Vulture's chart-rank model, confidence high; see how the estimate works.
Analysis Summary
PedidosYa - Delivery Online has a mixed user experience with significant pain points in customer service, app performance, and payment issues. While some users praise the quick delivery, others criticize the app for crashes and bugs. The app's freemium model with ads is generally accepted but seen as excessive by some users. Persistent issues threaten its viability, and competition from other delivery services poses a challenge.
Rating Distribution
Pain Points
-
customer service
· 13.0% of reviews
Issues with handling customer complaints and support
-
payment issues
· 14.0% of reviews
Problems with payment methods and processing
-
app performance
· 18.0% of reviews
Application crashes, slow performance, and bugs
-
order delivery issues
· 26.0% of reviews
Delivery delays, missing items, and poor delivery service
-
discounts and promotions
· 6.0% of reviews
Issues with promotional offers and discounts
-
international payment support
· 7.0% of reviews
Lack of support for international payment methods
Praised Features
-
quick delivery
· 4.0% of reviews
Fast delivery service
-
great app
· 4.0% of reviews
Overall positive experience with the app
Feature Requests
-
international payment support
· 6.0% of reviews
Support for international payment methods
Bug Reports
-
app crashes
· 17.0% of reviews
Application crashes and freezes
Competitive Position
PedidosYa maintains a strong market presence but faces stiff competition from other delivery apps that offer better service and user experience.
Frequently asked questions about PedidosYa - Delivery Online
What do PedidosYa - Delivery Online users complain about most?
The most common complaint in PedidosYa - Delivery Online reviews is order delivery issues (26% of reviews), followed by app performance (18% of reviews) and payment issues (14% of reviews). Delivery delays, missing items, and poor delivery service.
What do users like about PedidosYa - Delivery Online?
Users praise PedidosYa - Delivery Online most for quick delivery (4% of reviews), then great app (4% of reviews). Fast delivery service.
Is PedidosYa - Delivery Online worth it?
Yes for most users: PedidosYa - Delivery Online holds a 4.6 rating from 2,255,860 ratings. PedidosYa - Delivery Online has a mixed user experience with significant pain points in customer service, app performance, and payment issues. While some users praise the quick delivery, others criticize the app for crashes and bugs. Reviews describe pricing as mixed. The main reason users leave is bugs.
How many monthly downloads does PedidosYa - Delivery Online have?
PedidosYa - Delivery Online gets about 1M downloads per month, according to App Vulture's chart-rank estimate (high confidence, data as of October 26, 2026).
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