DoorDash: Food, Grocery, More reviews: complaints, praise and verdict
DoorDash
Data as of October 25, 2026. Review analysis of 100 reviews generated October 25, 2026.
By the numbers (App Vulture estimates, data as of October 25, 2026)
Estimates come from App Vulture's chart-rank model, confidence high; see how the estimate works.
Analysis Summary
DoorDash receives mixed reviews, with users praising its delivery speed and wide selection but criticizing high prices and customer service issues. The app's stability is also a concern, with frequent reports of crashes. Despite these issues, it maintains a strong competitive position in the food delivery market.
Rating Distribution
Pain Points
-
pricing
· 4.0% of reviews
Concerns about the cost of services and products offered
-
delivery_accuracy
· 7.0% of reviews
Issues with order accuracy and delivery times
-
customer_service
· 4.0% of reviews
Problems with customer support responsiveness and resolution
-
delivery_service
· 6.0% of reviews
Issues with the delivery process and driver behavior
-
payment_processing
· 1.0% of reviews
Problems with payment processing and refunds
-
dashpass
· 2.0% of reviews
Issues related to Dashpass subscription
-
app_crashes
· 9.0% of reviews
Reports of app crashes and bugs
Praised Features
-
delivery_speed
· 2.0% of reviews
Fast and efficient delivery service
-
Wide selection of restaurants and products
Variety of restaurants and products available for delivery
-
Smooth and reliable app performance
· 4.0% of reviews
Positive feedback on the app's usability and stability
Feature Requests
-
tracking_mileage
Request for tracking mileage of deliveries
-
customization_options
Request for more customization options in the app
Bug Reports
-
app_crashes
· 9.0% of reviews
Reports of app crashing
Competitive Position
DoorDash maintains a strong market position due to its wide selection and fast delivery, but faces competition from other services like Uber Eats and Grubhub.
Frequently asked questions about DoorDash: Food, Grocery, More
What do DoorDash: Food, Grocery, More users complain about most?
The most common complaint in DoorDash: Food, Grocery, More reviews is app_crashes (9% of reviews), followed by delivery_accuracy (7% of reviews) and delivery_service (6% of reviews). Reports of app crashes and bugs.
What do users like about DoorDash: Food, Grocery, More?
Users praise DoorDash: Food, Grocery, More most for Smooth and reliable app performance (4% of reviews), then delivery_speed (2% of reviews) and Wide selection of restaurants and products (0% of reviews). Positive feedback on the app's usability and stability.
Is DoorDash: Food, Grocery, More worth it?
Yes for most users: DoorDash: Food, Grocery, More holds a 4.7 rating from 6,275,989 ratings. DoorDash receives mixed reviews, with users praising its delivery speed and wide selection but criticizing high prices and customer service issues. The app's stability is also a concern, with frequent reports of crashes. Reviews describe pricing as negative. The main reason users leave is pricing.
How many monthly downloads does DoorDash: Food, Grocery, More have?
DoorDash: Food, Grocery, More gets about 2.5M downloads per month, according to App Vulture's chart-rank estimate (high confidence, data as of October 25, 2026).
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