DoorDash: Food, Grocery, More — Reviews & Insights

Name: DoorDash: Food, Grocery, More
Rating: 4.66 (6122988 reviews)

DoorDash

★ 4.66 (6.1M) Food And Drink Android Free

Or ask: Compare DoorDash: Food, Grocery, More to its top alternatives What do DoorDash: Food, Grocery, More users complain about most? Is DoorDash: Food, Grocery, More still actively maintained? Best-rated DoorDash: Food, Grocery, More alternative right now?

⚠ Sentiment Storm (severe) ⚡ Disruption Score: 57

Rating

4.66

6.1M ratings

Reviews/Month

6000

Trend: declining

Last Updated

Mar 2, 2026

v15.265.1

Days Since Update

168

Aging

Analysis Summary

DoorDash has a strong selection of restaurants and products, but users frequently complain about high delivery fees and issues with delivery accuracy. Customer service and driver performance also receive mixed feedback, contributing to a generally negative pricing sentiment and medium risk level for platform viability.

Rating Distribution

5★

40.5%

4★

5.0%

3★

6.5%

2★

5.5%

1★

42.5%

Pain Points

pricing · 8.0% of reviews
Concerns about the cost of delivery and service fees.
delivery_accuracy · 13.0% of reviews
Issues with incorrect or missing deliveries.
customer_service · 8.0% of reviews
Problems with handling complaints and support.
delivery_service · 7.0% of reviews
Delays and issues with delivery times.
driver_reviews · 13.0% of reviews
Feedback about the drivers' performance.
payment_processing · 6.0% of reviews
Issues with payment methods and processing.
dashpass · 8.0% of reviews
Concerns about Dashpass subscription fees.
app_crashes · 5.0% of reviews
Reports of app crashes and glitches.

Praised Features

delivery_speed · 7.0% of reviews
Appreciation for quick delivery times.
Wide selection of restaurants and products
Praise for the variety of available options.
Smooth and reliable app performance · 3.0% of reviews
Positive feedback on the app's functionality.

Feature Requests

tracking_mileage
Request for driver mileage tracking.
customization_options
Request for more customization in orders.

Bug Reports

app_crashes · 5.0% of reviews
Issues with the app crashing.

Competitive Position

DoorDash maintains a strong market position due to its extensive restaurant and product selection, but faces competition from other delivery services like Uber Eats.