Glovo: Food & Grocery Delivery reviews: complaints, praise and verdict
Glovoapp 23SL
Data as of October 26, 2026. Review analysis of 100 reviews generated October 26, 2026.
By the numbers (App Vulture estimates, data as of October 26, 2026)
Estimates come from App Vulture's chart-rank model, confidence high; see how the estimate works.
Analysis Summary
Glovo has a strong reputation for its wide restaurant selection and fast delivery, but users frequently report issues with delivery accuracy, app functionality, and customer support. While the freemium model is appreciated, the lack of effective customer support is a major reason for user churn.
Rating Distribution
Pain Points
-
delivery_issues
· 8.0% of reviews
Issues with delivery accuracy and timeliness
-
app_functionality
· 3.0% of reviews
Problems with app usability and features
-
payment_issues
· 1.0% of reviews
Problems with payment processing
Praised Features
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wide_restaurant_selection
Extensive variety of restaurants and stores
-
delivery_speed
· 16.0% of reviews
Quick delivery times
-
payment_options
Multiple payment methods available
Feature Requests
-
better_customer_support
· 5.0% of reviews
Improved customer service
-
cancellation_option
Ability to cancel orders
Bug Reports
-
app_crashes
Application crashes
Competitive Position
Glovo holds a strong market position due to its extensive restaurant selection and fast delivery times, but faces stiff competition from other major delivery services.
Frequently asked questions about Glovo: Food & Grocery Delivery
What do Glovo: Food & Grocery Delivery users complain about most?
The most common complaint in Glovo: Food & Grocery Delivery reviews is delivery_issues (8% of reviews), followed by app_functionality (3% of reviews) and payment_issues (1% of reviews). Issues with delivery accuracy and timeliness.
What do users like about Glovo: Food & Grocery Delivery?
Users praise Glovo: Food & Grocery Delivery most for delivery_speed (16% of reviews), then wide_restaurant_selection (0% of reviews) and payment_options (0% of reviews). Quick delivery times.
Is Glovo: Food & Grocery Delivery worth it?
Yes for most users: Glovo: Food & Grocery Delivery holds a 4.7 rating from 2,182,003 ratings. Glovo has a strong reputation for its wide restaurant selection and fast delivery, but users frequently report issues with delivery accuracy, app functionality, and customer support. While the freemium model is appreciated, the lack of effective customer support is a major reason for user churn. Reviews describe pricing as mixed. The main reason users leave is support.
How many monthly downloads does Glovo: Food & Grocery Delivery have?
Glovo: Food & Grocery Delivery gets about 1.5M downloads per month, according to App Vulture's chart-rank estimate (high confidence, data as of October 26, 2026).
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