iFood comida e mercado em casa — Reviews & Insights
iFood Delivery de Comida e Mercado
Analysis Summary
Users express mixed sentiments about iFood, with common complaints about high prices and poor user experience. While the variety of services and frequent promotions are praised, many users are leaving due to perceived high costs and negative update experiences. The app faces medium risk due to competitive pressures and negative feedback on recent updates.
Rating Distribution
Pain Points
-
ux
· 7.0% of reviews
User interface and experience issues
-
performance
· 7.0% of reviews
Delivery and service delays
-
ads
· 5.0% of reviews
Excessive promotional content
-
payment issues
· 1.0% of reviews
Problems with payment processing
-
account login
· 3.0% of reviews
Account access problems
-
notification issues
· 3.0% of reviews
Problems with push notifications
-
app crashes
· 1.0% of reviews
Application crashes
-
pricing
· 1.0% of reviews
Perceived high prices
-
discounts and deals
· 2.0% of reviews
Ineffective promotions
-
better customer support
· 6.0% of reviews
Need for improved customer service
-
payment options
· 1.0% of reviews
Limited payment methods
-
user-friendly
· 2.0% of reviews
Lack of user-friendliness
Praised Features
-
variety of services
· 1.0% of reviews
Wide range of services offered
-
discounts and deals
· 5.0% of reviews
Promotions and discounts
-
user-friendly
· 2.0% of reviews
Ease of use
Feature Requests
-
reorder option
Ability to reorder previous purchases
-
pickup option
In-store pickup option
Bug Reports
-
app crashes
· 1.0% of reviews
Application crashes
Competitive Position
The app faces stiff competition, with users frequently mentioning better alternatives and expressing dissatisfaction with its pricing and service.
