Vinted: Shop & sell pre-loved reviews: complaints, praise and verdict
Vinted
Data as of October 26, 2026. Review analysis of 100 reviews generated October 26, 2026.
By the numbers (App Vulture estimates, data as of October 26, 2026)
Estimates come from App Vulture's chart-rank model, confidence high; see how the estimate works.
Analysis Summary
Vinted is generally well-received for its ease of use and buyer protection features, but users frequently report issues with account bans, customer support, and technical bugs. The app's freemium model is appreciated, though some users find it lacking in certain features.
Rating Distribution
Pain Points
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support
· 2.0% of reviews
Issues with customer support responsiveness and effectiveness.
-
account_banning
· 6.0% of reviews
Issues with unexplained account bans and lack of transparency.
-
buying_protection
Concerns about the effectiveness of buyer protection.
-
bugs
· 3.0% of reviews
Technical issues and bugs affecting app functionality.
-
ease_of_use
· 5.0% of reviews
Difficulty in navigating or using the app.
-
quick_delivery
Issues with delivery speed.
-
no_buy_now_option
· 1.0% of reviews
Lack of a 'buy now' option.
-
size_filter
Problems with size filtering.
-
size_grouping
Issues with size grouping.
Praised Features
-
buying_protection
Appreciation for the buyer protection feature.
-
quick_delivery
· 3.0% of reviews
Praise for fast delivery.
-
ease_of_use
· 15.0% of reviews
Ease of using the app.
Feature Requests
-
minimum_offer_option
Request for a minimum offer option for sellers.
Bug Reports
-
sizing_issues
· 1.0% of reviews
Issues with item sizing information.
Competitive Position
Vinted holds a strong position in the second-hand market with a large user base and effective buyer protection, but faces competition from other platforms like Mercari.
Frequently asked questions about Vinted: Shop & sell pre-loved
What do Vinted: Shop & sell pre-loved users complain about most?
The most common complaint in Vinted: Shop & sell pre-loved reviews is account_banning (6% of reviews), followed by ease_of_use (5% of reviews) and bugs (3% of reviews). Issues with unexplained account bans and lack of transparency.
What do users like about Vinted: Shop & sell pre-loved?
Users praise Vinted: Shop & sell pre-loved most for ease_of_use (15% of reviews), then quick_delivery (3% of reviews) and buying_protection (0% of reviews). Ease of using the app.
Is Vinted: Shop & sell pre-loved worth it?
Yes with caveats: Vinted: Shop & sell pre-loved holds a 4.5 rating from 2,425,694 ratings, and the most common complaint is account_banning. Vinted is generally well-received for its ease of use and buyer protection features, but users frequently report issues with account bans, customer support, and technical bugs. The app's freemium model is appreciated, though some users find it lacking in certain features. Reviews describe pricing as positive. The main reason users leave is bugs.
How many monthly downloads does Vinted: Shop & sell pre-loved have?
Vinted: Shop & sell pre-loved gets about 2M downloads per month, according to App Vulture's chart-rank estimate (high confidence, data as of October 26, 2026).
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