Microsoft Teams — Reviews & Insights

Name: Microsoft Teams
Rating: 4.80 (3367959 reviews)

Microsoft Corporation

★ 4.80 (3.4M) Business iOS Free

Or ask: Compare Microsoft Teams to its top alternatives What do Microsoft Teams users complain about most? Is Microsoft Teams still actively maintained? Best-rated Microsoft Teams alternative right now?

⚠ Sentiment Storm (severe) ⚡ Disruption Score: 61

Rating

4.80

3.4M ratings

Reviews/Month

Trend: declining

Last Updated

Feb 3, 2026

v8.1.1

Days Since Update

177

Aging

Analysis Summary

Microsoft Teams is widely praised for its collaboration features and integration with other Microsoft products, but it suffers from frequent bugs, performance issues, and inconsistent user experience, which contribute to user dissatisfaction and potential churn.

Rating Distribution

5★

20.0%

4★

4.0%

3★

12.0%

2★

10.0%

1★

54.0%

Pain Points

bugs · 12.0% of reviews
Frequent application crashes and glitches
performance · 24.0% of reviews
Slow loading times and app lag
notification_issues · 18.0% of reviews
Incorrect notification counts and delayed messages
login_issues · 8.0% of reviews
Authentication and sign-in problems
overall_functionality · 44.0% of reviews
General dissatisfaction with app features
integration · 12.0% of reviews
Integration issues with other Microsoft products
meetings · 18.0% of reviews
Meeting functionalities are problematic
ux · 20.0% of reviews
User experience issues
collaboration · 8.0% of reviews
Collaboration features are lacking
more_customization_options
Need for more customization options
improved_search_functionality
Need for better search functionality
performance_issues · 24.0% of reviews
Battery drain and performance lag
camera · 2.0% of reviews
Camera usage issues

Praised Features

collaboration · 8.0% of reviews
Effective teamwork and communication
integration · 8.0% of reviews
Seamless integration with other Microsoft products
notifications · 8.0% of reviews
Timely and relevant notifications

Feature Requests

Skype integration · 2.0% of reviews
Enhanced Skype integration within Teams

Bug Reports

bugs · 12.0% of reviews
General application bugs
audio/video_call_issues · 16.0% of reviews
Problems with audio and video calls
login_issues · 8.0% of reviews
Authentication and sign-in problems
performance_issues · 30.0% of reviews
Slow loading times and app lag

Competitive Position

Teams holds a strong market position due to its integration with Microsoft products but faces stiff competition from dedicated collaboration tools like Slack and Webex.