Microsoft Teams reviews: complaints, praise and verdict
Microsoft Corporation
Data as of October 26, 2026. Review analysis of 100 reviews generated October 26, 2026.
By the numbers (App Vulture estimates, data as of October 26, 2026)
Estimates come from App Vulture's chart-rank model, confidence high; see how the estimate works.
Analysis Summary
Microsoft Teams receives mixed reviews, with users praising its collaborative features and integration but criticizing persistent bugs, performance issues, and login problems. The freemium model is well-received, but the app’s usability and competition from other tools pose medium-level risks to its viability.
Rating Distribution
Pain Points
-
bugs
· 41.0% of reviews
Issues with app functionality and performance
-
notification_issues
· 6.0% of reviews
Problems with app notifications
-
login_issues
· 12.0% of reviews
Difficulties in logging into the app
-
overall_functionality
· 36.0% of reviews
General dissatisfaction with app functionality
-
collaboration
· 10.0% of reviews
Issues with collaborative features
Praised Features
-
collaboration
· 4.0% of reviews
App’s collaborative tools
-
integration
· 2.0% of reviews
Integration with other Microsoft services
-
notifications
· 3.0% of reviews
Push notifications
Feature Requests
-
Skype integration
· 10.0% of reviews
Request for better Skype integration
Bug Reports
-
bugs
· 23.0% of reviews
General bugs affecting app performance
-
audio/video_call_issues
· 21.0% of reviews
Problems with audio and video calls
-
login_issues
· 19.0% of reviews
Login problems
-
performance_issues
· 29.0% of reviews
Performance problems
Competitive Position
Teams holds a strong position in the market due to its integration with Microsoft services, but faces stiff competition from other collaboration tools like Slack and Webex.
Frequently asked questions about Microsoft Teams
What do Microsoft Teams users complain about most?
The most common complaint in Microsoft Teams reviews is bugs (41% of reviews), followed by overall_functionality (36% of reviews) and login_issues (12% of reviews). Issues with app functionality and performance.
What do users like about Microsoft Teams?
Users praise Microsoft Teams most for collaboration (4% of reviews), then notifications (3% of reviews) and integration (2% of reviews). App’s collaborative tools.
Is Microsoft Teams worth it?
Yes for most users: Microsoft Teams holds a 4.8 rating from 3,381,811 ratings. Microsoft Teams receives mixed reviews, with users praising its collaborative features and integration but criticizing persistent bugs, performance issues, and login problems. The freemium model is well-received, but the app’s usability and competition from other tools pose medium-level risks to its viability. Reviews describe pricing as positive. The main reason users leave is bugs.
How many monthly downloads does Microsoft Teams have?
Microsoft Teams gets about 1.2M downloads per month, according to App Vulture's chart-rank estimate (high confidence, data as of October 26, 2026).
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