Microsoft Copilot reviews: complaints, praise and verdict
Microsoft Corporation
Data as of October 27, 2026. Review analysis of 100 reviews generated October 19, 2026.
By the numbers (App Vulture estimates, data as of October 27, 2026)
Estimates come from App Vulture's chart-rank model, confidence medium; see how the estimate works.
Analysis Summary
Microsoft Copilot receives mixed to negative reviews primarily due to the new subscription model and daily usage limits, which have led to user churn. Users also report frequent crashes and loss of functionality in the latest updates, further threatening the app's viability.
Rating Distribution
Pain Points
-
functionality
· 13.0% of reviews
Issues with the app's core capabilities
-
login issues
· 2.0% of reviews
Problems with signing in or authenticating
Praised Features
-
AI assistance
· 2.0% of reviews
The AI's ability to assist with various tasks
-
document management
· 3.0% of reviews
The app's capabilities in managing and creating documents
Feature Requests
-
Better organization
Requests for improved organization features
Bug Reports
-
crashing
Reports of the app crashing
Competitive Position
Copilot faces stiff competition due to its shift to a subscription model and user dissatisfaction with recent updates.
Frequently asked questions about Microsoft Copilot
What do Microsoft Copilot users complain about most?
The most common complaint in Microsoft Copilot reviews is functionality (13% of reviews), followed by login issues (2% of reviews). Issues with the app's core capabilities.
What do users like about Microsoft Copilot?
Users praise Microsoft Copilot most for document management (3% of reviews), then AI assistance (2% of reviews). The app's capabilities in managing and creating documents.
Is Microsoft Copilot worth it?
Yes for most users: Microsoft Copilot holds a 4.7 rating from 1,368,261 ratings. Microsoft Copilot receives mixed to negative reviews primarily due to the new subscription model and daily usage limits, which have led to user churn. Users also report frequent crashes and loss of functionality in the latest updates, further threatening the app's viability. Reviews describe pricing as negative. The main reason users leave is pricing.
How many monthly downloads does Microsoft Copilot have?
Microsoft Copilot gets about 2M downloads per month, according to App Vulture's chart-rank estimate (high confidence, data as of October 27, 2026). Estimated monthly revenue is in the $800K to $2M range.
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