Microsoft 365 Copilot — Reviews & Insights

Name: Microsoft 365 Copilot
Rating: 4.50 (9214116 reviews)

Microsoft Corporation

★ 4.50 (9.2M) Productivity Android Free

Or ask: Compare Microsoft 365 Copilot to its top alternatives What do Microsoft 365 Copilot users complain about most? Is Microsoft 365 Copilot still actively maintained? Best-rated Microsoft 365 Copilot alternative right now?

☠ Zombie App ⚠ Sentiment Storm (severe) ⚡ Disruption Score: 59

Rating

4.50

9.2M ratings

Reviews/Month

2000

Trend: declining

Last Updated

Mar 1, 2026

Varies with device

Days Since Update

197

Stale

Analysis Summary

The Microsoft 365 Copilot app is generally well-regarded for its overall utility and AI chat features, but it faces significant challenges with frequent bugs and subscription issues, leading to mixed user sentiment and potential churn.

Rating Distribution

5★

39.0%

4★

6.0%

3★

7.5%

2★

3.0%

1★

44.5%

Pain Points

functionality · 7.0% of reviews
Issues with app's core features and performance
login issues · 3.0% of reviews
Problems with user authentication and account access

Praised Features

overall utility · 8.0% of reviews
General usefulness and productivity enhancements
AI chat
The conversational AI capabilities
document scanning · 1.0% of reviews
The ability to scan and manage documents

Feature Requests

restore original functionality · 2.0% of reviews
Requests to bring back previous features or versions

Bug Reports

document opening · 4.0% of reviews
Issues with opening or accessing documents
subscription requirement · 5.0% of reviews
Complaints about needing a subscription to use features

Competitive Position

The app maintains a strong market position due to its integration with Microsoft's ecosystem but faces competition from newer AI-driven productivity tools.