Microsoft 365 Copilot — Reviews & Insights

Name: Microsoft 365 Copilot
Rating: 4.52 (9090215 reviews)

Microsoft Corporation

★ 4.52 (9.1M) Productivity Android Free

Or ask: Compare Microsoft 365 Copilot to its top alternatives What do Microsoft 365 Copilot users complain about most? Is Microsoft 365 Copilot still actively maintained? Best-rated Microsoft 365 Copilot alternative right now?

⚠ Sentiment Storm (mild)

Rating

4.52

9.1M ratings

Reviews/Month

1500

Trend: declining

Last Updated

Mar 1, 2026

Varies with device

Days Since Update

141

Aging

Analysis Summary

The Microsoft 365 Copilot app receives mixed reviews, with users praising its overall utility and AI chat features but criticizing the subscription requirement and loss of core functionalities. The app's viability is at medium risk due to user dissatisfaction with the subscription model and post-update functionality issues.

Rating Distribution

5★

54.5%

4★

13.5%

3★

4.0%

2★

5.0%

1★

23.0%

Pain Points

functionality · 4.0% of reviews
Issues with app's core features
login issues · 1.0% of reviews
Problems signing into the app
app crashes · 3.0% of reviews
Application frequently crashes

Praised Features

overall utility · 2.0% of reviews
General usefulness of the app
AI chat · 1.0% of reviews
AI assistant capabilities
document scanning · 2.0% of reviews
Document scanning functionality

Feature Requests

restore original functionality · 3.0% of reviews
Requests to bring back previous features

Bug Reports

document opening · 4.0% of reviews
Problems opening documents
subscription requirement · 1.0% of reviews
Issues with subscription necessity

Competitive Position

The app's market positioning is threatened by subscription requirements and loss of core functionalities, leading to user migration towards free alternatives.