Microsoft 365 Copilot — Reviews & Insights
Microsoft Corporation
Analysis Summary
The Microsoft 365 Copilot app has received mixed reviews, with significant pain points related to functionality and AI integration. Users are particularly frustrated with subscription charges and...
Rating Distribution
Pain Points
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functionality
· 26.0% of reviews
Issues with the app's core features and capabilities
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AI integration
· 9.7% of reviews
Concerns regarding the AI features and their usefulness
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login issues
· 3.3% of reviews
Difficulties in signing in or account creation
-
app crashes
· 14.7% of reviews
Instances of the app unexpectedly shutting down
Praised Features
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overall utility
· 7.0% of reviews
General usefulness and convenience of the app
-
AI chat
· 0.7% of reviews
The AI assistant's conversational capabilities
-
document scanning
· 1.0% of reviews
The ability to scan and digitize documents
Feature Requests
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restore original functionality
· 11.7% of reviews
Request to revert to the app's original productivity features
Bug Reports
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document opening
· 16.3% of reviews
Problems with opening and accessing documents
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subscription requirement
· 15.3% of reviews
Issues related to needing a subscription to perform basic functions
Competitive Position
The app faces competition from fully-featured, free alternatives like Google Workspace, which may attract users looking for comprehensive, no-cost solutions.
