Microsoft 365 Copilot — Reviews & Insights

Name: Microsoft 365 Copilot
Rating: 4.51 (9109685 reviews)

Microsoft Corporation

★ 4.51 (9.1M) Productivity Android Free

Or ask: Compare Microsoft 365 Copilot to its top alternatives What do Microsoft 365 Copilot users complain about most? Is Microsoft 365 Copilot still actively maintained? Best-rated Microsoft 365 Copilot alternative right now?

⚠ Sentiment Storm (mild)

Rating

4.51

9.1M ratings

Reviews/Month

1500

Trend: declining

Last Updated

Mar 1, 2026

Varies with device

Days Since Update

151

Aging

Analysis Summary

The Microsoft 365 Copilot app is generally well-received for its utility and AI chat features, but users are frustrated by the need for a subscription to access full functionality and are disappointed by recent changes that limit document editing capabilities. This has led to mixed user sentiment and some churn.

Rating Distribution

5★

56.0%

4★

8.0%

3★

5.0%

2★

4.5%

1★

26.5%

Pain Points

functionality · 8.0% of reviews
Issues with app's core features and operations
login issues
Trouble logging into the app
app crashes · 1.0% of reviews
Application frequently crashes

Praised Features

overall utility · 2.0% of reviews
General usefulness and functionality of the app
AI chat · 1.0% of reviews
The AI assistant's capabilities
document scanning · 1.0% of reviews
The ability to scan documents

Feature Requests

restore original functionality
Requests to bring back previous features for document editing

Bug Reports

document opening · 5.0% of reviews
Issues with opening and accessing documents
subscription requirement
Complaints about needing a subscription for full functionality

Competitive Position

The app faces stiff competition from established productivity suites like Google Workspace, which offer similar features without subscription requirements.