Zoom Workplace — Reviews & Insights

Name: Zoom Workplace
Rating: 4.66 (3204011 reviews)

Zoom Communications, Inc.

★ 4.66 (3.2M) Business iOS Free

Or ask: Compare Zoom Workplace to its top alternatives What do Zoom Workplace users complain about most? Is Zoom Workplace still actively maintained? Best-rated Zoom Workplace alternative right now?

☠ Zombie App ⚠ Sentiment Storm (moderate) ⚡ Disruption Score: 56

Rating

4.66

3.2M ratings

Reviews/Month

115

Trend: declining

Last Updated

Jan 20, 2026

v6.7.3

Days Since Update

192

Stale

Analysis Summary

Zoom Workplace is highly praised for its seamless communication and meeting functionality, but users frequently report bugs, connectivity issues, and frustration with UI changes. While the freemium model is generally well-received, the app's reliability issues pose a medium-level risk to its long-term viability.

Rating Distribution

5★

54.0%

4★

2.0%

3★

14.0%

2★

8.0%

1★

22.0%

Pain Points

connectivity · 2.0% of reviews
Issues with stable internet connection during meetings
Meeting Functionality · 14.0% of reviews
Problems with breakout rooms and meeting management
UI Changes · 2.0% of reviews
Frustration with frequent updates altering the user interface
Audio Issues
Problems with audio quality during meetings
Bugs · 4.0% of reviews
General bugs affecting app functionality

Praised Features

Seamless Communication · 10.0% of reviews
Ease of connecting and communicating with others
AI Companion
AI-assisted features like note-taking and summarization
Meeting Functionality · 14.0% of reviews
Overall functionality of meetings
Video Quality
High-quality video during meetings
Unified Communication
Integration of various communication tools in one app

Feature Requests

Improved Calendar Integration · 2.0% of reviews
Better synchronization with calendar applications
Customizable Meeting Settings
More options to customize meeting preferences

Bug Reports

Connectivity Issues · 2.0% of reviews
Problems with maintaining stable internet connection
Audio Problems · 4.0% of reviews
Issues with audio quality and functionality
Meeting Functionality · 12.0% of reviews
General issues with meeting controls and features
UI Changes · 2.0% of reviews
Problems with frequent updates altering the user interface
Bugs · 4.0% of reviews
General bugs affecting app functionality

Competitive Position

Zoom Workplace holds a strong market position due to its comprehensive feature set and widespread adoption, but faces competition from other platforms offering more stable and feature-rich alternatives.