Microsoft Outlook — Reviews & Insights

Name: Microsoft Outlook
Rating: 4.33 (10666173 reviews)

Microsoft Corporation

★ 4.33 (10.7M) Communication Android Free View on Google Play ↗

Or ask: Compare Microsoft Outlook to its top alternatives What do Microsoft Outlook users complain about most? Is Microsoft Outlook still actively maintained? Best-rated Microsoft Outlook alternative right now?

☠ Zombie App

Rating

4.33

10.7M ratings

Reviews/Month

6000

Trend: stable

Last Updated

Feb 21, 2026

v5.2607.0

Days Since Update

231

Stale

Analysis Summary

Microsoft Outlook is highly praised for its user-friendly interface and robust email organization features, but users face occasional sync and login issues that threaten its long-term viability. The app's freemium model is generally well-received, though some users express frustration with perceived limitations.

Rating Distribution

5★

67.5%

4★

10.5%

3★

4.5%

2★

3.0%

1★

14.5%

Pain Points

email issues · 7.0% of reviews
Users report problems with email delivery and synchronization.
sync issues · 6.0% of reviews
Users face difficulties with syncing their accounts across devices.

Praised Features

email organization · 9.0% of reviews
Users appreciate the app's ability to manage and sort emails efficiently.
user-friendly interface · 4.0% of reviews
The app's interface is intuitive and easy to navigate.
integration · 3.0% of reviews
Users value the app's ability to connect with various accounts and services.

Feature Requests

batch select option · 1.0% of reviews
Users request the ability to select multiple emails at once.

Bug Reports

sync issues · 7.0% of reviews
Users report synchronization problems across devices.
login issues · 4.0% of reviews
Users face difficulties logging into their accounts.

Competitive Position

Outlook maintains a strong market position due to its robust integration capabilities and user-friendly interface, though it faces stiff competition from Gmail.