Microsoft Outlook — Reviews & Insights
Microsoft Corporation
Analysis Summary
Microsoft Outlook receives mixed reviews, with users praising its email organization and integration features but criticizing persistent bugs and synchronization issues. The freemium model is...
Rating Distribution
Pain Points
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login issues
· 7.3% of reviews
Users report difficulties in logging into their accounts.
-
email issues
· 13.3% of reviews
Users face problems with receiving, sending, and managing emails.
-
app crashes
· 15.0% of reviews
The app frequently crashes or becomes unresponsive.
-
UI/UX
· 3.3% of reviews
Users criticize the app's user interface and user experience.
Praised Features
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email organization
· 8.7% of reviews
Users appreciate the app's ability to organize emails efficiently.
-
user-friendly interface
· 11.7% of reviews
Users highlight the app's easy-to-use interface.
-
integration
· 5.7% of reviews
Users value the app's ability to integrate with various accounts.
Feature Requests
-
batch select option
· 0.7% of reviews
Users request the ability to select multiple emails at once.
-
customization
· 0.3% of reviews
Users request more customization options for the app.
Bug Reports
-
sync issues
· 11.7% of reviews
Users report synchronization problems with their emails.
-
login issues
· 6.7% of reviews
Users report problems with logging into their accounts.
-
folder management
· 10.7% of reviews
Users report issues with managing email folders.
-
app crashes
· 16.7% of reviews
The app frequently crashes or becomes unresponsive.
Competitive Position
Microsoft Outlook maintains a strong market position due to its integration capabilities and user-friendly interface, but faces competition from other email clients like Gmail and Apple Mail.
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