Disneyland® reviews: complaints, praise and verdict

Name: Disneyland®
Rating: 4.74 (1896316 reviews)

Disney

★ 4.74 (1.9M) Travel iOS Free View on App Store ↗

Data as of October 25, 2026. Review analysis of 100 reviews generated October 25, 2026.

Or ask: Compare Disneyland® to its top alternatives What do Disneyland® users complain about most? Is Disneyland® still actively maintained? Best-rated Disneyland® alternative right now?

☠ Zombie App ⚠ Sentiment Storm (moderate) ⚡ Disruption Score: 54

Rating

4.74

1.9M ratings

Reviews/Month

136

Trend: declining

Last Updated

Feb 5, 2026

v8.18.0

Days Since Update

263

Stale

By the numbers (App Vulture estimates, data as of October 25, 2026)

Monthly downloads (estimate)

about 610K

high confidence

Monthly revenue (estimated range)

$800K to $2M

medium confidence

Estimates come from App Vulture's chart-rank model, confidence medium; see how the estimate works.

Analysis Summary

Users generally appreciate the Disneyland app for its comprehensive features and the overall experience it provides, but frequent technical issues and user interface problems lead to mixed sentiment. The freemium model is well-received, though additional costs for premium features cause some dissatisfaction. The app's medium risk level is primarily due to technical and UX challenges that could impact its long-term viability.

Rating Distribution

5★

51.0%

4★

6.0%

3★

3.0%

2★

4.0%

1★

36.0%

Pain Points

ux · 8.0% of reviews
User interface and experience issues
bugs · 4.0% of reviews
Technical issues within the app
Genie+ and Lightning Lane · 4.0% of reviews
Issues with Genie+ and Lightning Lane services
Ticket purchasing issues · 6.0% of reviews
Problems related to buying tickets through the app
Mobile ordering · 2.0% of reviews
Problems with mobile food ordering
app crashing · 4.0% of reviews
The app crashes unexpectedly
Lightning Pass issues · 4.0% of reviews
Problems with Lightning Pass service
more park information · 5.0% of reviews
Desire for more detailed park information
overall experience · 7.0% of reviews
General dissatisfaction with the app's overall experience
more custom options
Desire for more customization options

Praised Features

overall experience · 20.0% of reviews
General satisfaction with the app's overall experience
ux · 6.0% of reviews
User interface and experience
pricing
Satisfaction with the app's pricing

Feature Requests

more custom options
Desire for more customization options

Bug Reports

bugs · 4.0% of reviews
Technical issues within the app

Competitive Position

The app maintains a strong market position due to its comprehensive features and integration with Disneyland's services. However, it faces competition from other park apps that offer similar functionalities.

Frequently asked questions about Disneyland®

What do Disneyland® users complain about most?

The most common complaint in Disneyland® reviews is ux (8% of reviews), followed by overall experience (7% of reviews) and Ticket purchasing issues (6% of reviews). User interface and experience issues.

What do users like about Disneyland®?

Users praise Disneyland® most for overall experience (20% of reviews), then ux (6% of reviews) and pricing (0% of reviews). General satisfaction with the app's overall experience.

Is Disneyland® worth it?

Yes for most users: Disneyland® holds a 4.7 rating from 1,896,316 ratings. Users generally appreciate the Disneyland app for its comprehensive features and the overall experience it provides, but frequent technical issues and user interface problems lead to mixed sentiment. The freemium model is well-received, though additional costs for premium features cause some dissatisfaction. Reviews describe pricing as positive. The main reason users leave is UX.

How many monthly downloads does Disneyland® have?

Disneyland® gets about 610K downloads per month, according to App Vulture's chart-rank estimate (high confidence, data as of October 25, 2026). Estimated monthly revenue is in the $800K to $2M range.