Walmart: Shopping & Savings — Reviews & Insights
Walmart
Analysis Summary
Users generally appreciate Walmart's easy online shopping, great delivery service, and user-friendly app, but face occasional issues with app usability, delivery delays, and pricing concerns....
Rating Distribution
Pain Points
-
ux_issues
· 13.0% of reviews
Issues related to the user experience and interface of the app
-
delivery_issues
· 6.7% of reviews
Problems related to delivery services
-
pricing
· 0.3% of reviews
Concerns about the cost of services and products
-
customer_service
· 0.3% of reviews
Issues related to customer support
-
app_usability
· 14.0% of reviews
Problems with the usability of the app
-
delivery
· 5.3% of reviews
Issues related to delivery options
-
service
· 2.3% of reviews
General service issues
-
more_payment_options
· 2.3% of reviews
Requests for additional payment methods
-
scan_and_go_improvement
· 3.3% of reviews
Suggestions to improve scan and go feature
-
freezing_and_crashing
· 9.7% of reviews
Issues related to app freezing and crashing
-
glitches
· 10.0% of reviews
General glitches in the app
-
walmart_plus
· 7.0% of reviews
Issues related to Walmart Plus membership
-
easy_shopping_online
· 9.0% of reviews
Ease of shopping online through the app
-
great_delivery_service
· 8.7% of reviews
Positive feedback on delivery service
-
user_friendly
· 8.7% of reviews
Positive feedback on the app's user-friendliness
-
convenient_services
· 16.0% of reviews
Positive feedback on convenient services offered
-
great_service
· 7.7% of reviews
Positive feedback on overall service
Praised Features
-
easy_shopping_online
· 9.0% of reviews
Ease of shopping online through the app
-
great_delivery_service
· 8.7% of reviews
Positive feedback on delivery service
-
user_friendly
· 8.7% of reviews
Positive feedback on the app's user-friendliness
-
convenient_services
· 16.0% of reviews
Positive feedback on convenient services offered
-
great_service
· 7.7% of reviews
Positive feedback on overall service
Feature Requests
-
more_payment_options
· 2.3% of reviews
Requests for additional payment methods
-
scan_and_go_improvement
· 3.0% of reviews
Requests for improvements to the scan and go feature
Bug Reports
-
freezing_and_crashing
· 9.7% of reviews
Issues related to app freezing and crashing
-
glitches
· 10.0% of reviews
General glitches in the app
Competitive Position
Walmart's app maintains a strong competitive position due to its extensive product range and delivery options, but faces challenges from competitors like Amazon in terms of service reliability and user experience.
Similar Apps
Looking for Alternatives?
See the best alternatives to Walmart: Shopping & Savings, with pricing comparisons and feature breakdowns.
Browse Apps Like Walmart: Shopping & Savings