The Roku App (Official) — Reviews & Insights
Roku, Inc. & its affiliates
Analysis Summary
The Roku App (Official) is widely praised for its remote control and streaming capabilities, but users frequently report issues with ads, connection, and bugs. While the app's freemium model is...
Rating Distribution
Pain Points
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connection issues
· 9.0% of reviews
Users report difficulties in connecting the app to their Roku devices.
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bugs
· 12.3% of reviews
Users report various bugs affecting app functionality.
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ads
· 4.3% of reviews
Users complain about the presence and frequency of ads.
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streaming
· 3.7% of reviews
Users report issues with streaming content.
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voice search
· 1.7% of reviews
Users report issues with the voice search functionality.
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remote control
· 9.7% of reviews
Users express frustration with the remote control feature.
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app crashes
· 8.3% of reviews
Users report the app crashing frequently.
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typing issues
· 0.7% of reviews
Users report difficulties with text input.
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volume control buttons
· 0.3% of reviews
Users can't control volume through the app.
Praised Features
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remote control
· 12.7% of reviews
Users appreciate the remote control functionality.
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search functionality
· 0.7% of reviews
Users appreciate the search functionality.
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streaming
· 7.3% of reviews
Users enjoy streaming content through the app.
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voice search
· 0.3% of reviews
Users appreciate the voice search feature.
Feature Requests
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custom wallpapers
Users request the ability to set custom wallpapers.
Bug Reports
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ads
· 3.3% of reviews
Users report ads appearing unexpectedly.
Competitive Position
The app maintains a strong position in the market due to its essential features like remote control and streaming, but faces competition from other ad-supported free streaming apps.
