Sam's Club: Shopping & Savings reviews: complaints, praise and verdict
Sam's Club
Data as of October 22, 2026. Review analysis of 100 reviews generated October 22, 2026.
By the numbers (App Vulture estimates, data as of October 22, 2026)
Estimates come from App Vulture's chart-rank model, confidence high; see how the estimate works.
Analysis Summary
Users appreciate the app's affordability and convenience, particularly the Scan & Go feature, but face significant issues with app stability and payment processing. Ongoing bugs and negative update sentiment are major concerns that could lead to user churn.
Rating Distribution
Pain Points
-
functionality
· 18.0% of reviews
Issues with app performance and stability
-
payment method issues
· 6.0% of reviews
Problems with payment processing
-
delivery and pick-up services
· 4.0% of reviews
Delivery and pick-up service issues
Praised Features
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Scan & Go
· 3.0% of reviews
Convenient in-store shopping feature
-
prices and savings
· 5.0% of reviews
Affordable prices and savings
Feature Requests
-
more product varieties
Request for more product options
Bug Reports
-
app freezes
· 15.0% of reviews
App freezing issues
-
Scan & Go issues
· 2.0% of reviews
Problems with Scan & Go feature
Competitive Position
The app holds a strong position in the market due to its competitive pricing and extensive product range, but faces challenges from other major retailers.
Frequently asked questions about Sam's Club: Shopping & Savings
What do Sam's Club: Shopping & Savings users complain about most?
The most common complaint in Sam's Club: Shopping & Savings reviews is functionality (18% of reviews), followed by payment method issues (6% of reviews) and delivery and pick-up services (4% of reviews). Issues with app performance and stability.
What do users like about Sam's Club: Shopping & Savings?
Users praise Sam's Club: Shopping & Savings most for prices and savings (5% of reviews), then Scan & Go (3% of reviews). Affordable prices and savings.
Is Sam's Club: Shopping & Savings worth it?
Yes for most users: Sam's Club: Shopping & Savings holds a 4.8 rating from 1,027,822 ratings. Users appreciate the app's affordability and convenience, particularly the Scan & Go feature, but face significant issues with app stability and payment processing. Ongoing bugs and negative update sentiment are major concerns that could lead to user churn. Reviews describe pricing as positive. The main reason users leave is bugs.
How many monthly downloads does Sam's Club: Shopping & Savings have?
Sam's Club: Shopping & Savings gets about 1.6M downloads per month, according to App Vulture's chart-rank estimate (high confidence, data as of October 22, 2026).
