Microsoft Outlook — Reviews & Insights

Name: Microsoft Outlook
Rating: 4.79 (9227606 reviews)

Microsoft Corporation

★ 4.79 (9.2M) Productivity iOS Free

Or ask: Compare Microsoft Outlook to its top alternatives What do Microsoft Outlook users complain about most? Is Microsoft Outlook still actively maintained? Best-rated Microsoft Outlook alternative right now?

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Rating

4.79

9.2M ratings

Reviews/Month

375

Trend: declining

Last Updated

Feb 2, 2026

v5.2604.0

Days Since Update

222

Stale

Analysis Summary

Microsoft Outlook is highly praised for its email organization and user-friendly interface, but users face significant bugs and login issues that threaten its usability. The mixed perception of its pricing model and negative update sentiment further complicate its market position.

Rating Distribution

5★

64.0%

4★

16.0%

3★

2.0%

2★

2.0%

1★

16.0%

Pain Points

bugs · 6.0% of reviews
Issues with app functionality
login · 2.0% of reviews
Login issues

Praised Features

email organization · 8.0% of reviews
Efficient email sorting and organization
user interface · 14.0% of reviews
User-friendly interface

Feature Requests

unsubscribe option · 2.0% of reviews
Option to easily unsubscribe from emails

Bug Reports

Competitive Position

Microsoft Outlook maintains a strong market position due to its comprehensive feature set and integration with Microsoft 365, though it faces stiff competition from other major email services.