Microsoft Outlook — Reviews & Insights

Name: Microsoft Outlook
Rating: 4.79 (9313560 reviews)

Microsoft Corporation

★ 4.79 (9.3M) Productivity iOS Free View on App Store ↗

Or ask: Compare Microsoft Outlook to its top alternatives What do Microsoft Outlook users complain about most? Is Microsoft Outlook still actively maintained? Best-rated Microsoft Outlook alternative right now?

☠ Zombie App ⚠ Sentiment Storm (moderate) ⚡ Disruption Score: 54

Rating

4.79

9.3M ratings

Reviews/Month

429

Trend: declining

Last Updated

Feb 2, 2026

v5.2604.0

Days Since Update

253

Stale

Analysis Summary

Microsoft Outlook is highly praised for its email organization and user interface, but frequent bugs and crashes are causing significant user frustration. The mixed pricing sentiment and competitive market pressure pose risks to its long-term viability.

Rating Distribution

5★

60.0%

4★

6.0%

3★

3.0%

2★

9.0%

1★

22.0%

Pain Points

bugs · 10.0% of reviews
Issues with app functionality
login · 1.0% of reviews
Login issues

Praised Features

email organization · 20.0% of reviews
Effective email management
user interface · 1.0% of reviews
App interface design

Feature Requests

unsubscribe option
Option to easily unsubscribe from emails

Bug Reports

Competitive Position

Microsoft Outlook maintains a strong position in the business email market but faces stiff competition from other major email services.

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