ChatGPT reviews: complaints, praise and verdict
OpenAI OpCo, LLC
Data as of October 28, 2026. Review analysis of 100 reviews generated October 21, 2026.
By the numbers (App Vulture estimates, data as of October 28, 2026)
Estimates come from App Vulture's chart-rank model, confidence high; see how the estimate works.
Analysis Summary
ChatGPT is highly praised for its image generation and advanced voice mode features, but users express frustration with bugs and crashes. The subscription model is well-received, though some users desire more customization options. Competitive pressure exists, but the app maintains a strong market position.
Rating Distribution
Pain Points
-
bugs
· 2.0% of reviews
Issues with the app's functionality
-
more privacy controls
Desire for enhanced privacy settings
Praised Features
-
image generation
· 1.0% of reviews
Ability to generate and manipulate images
-
advanced voice mode
Real-time conversational voice mode
Feature Requests
-
more customization options
Desire for additional customization features
Bug Reports
-
crashes
Application crashes
Competitive Position
ChatGPT holds a strong market position due to its advanced features and widespread user satisfaction, though it faces competition from other AI apps.
Frequently asked questions about ChatGPT
What do ChatGPT users complain about most?
The most common complaint in ChatGPT reviews is bugs (2% of reviews), followed by more privacy controls (0% of reviews). Issues with the app's functionality.
What do users like about ChatGPT?
Users praise ChatGPT most for image generation (1% of reviews), then advanced voice mode (0% of reviews). Ability to generate and manipulate images.
Is ChatGPT still maintained?
Yes. ChatGPT was last updated on October 22, 2026, 6 days ago, version 1.2026.286.
Is ChatGPT worth it?
Yes for most users: ChatGPT holds a 4.8 rating from 11,669,897 ratings. ChatGPT is highly praised for its image generation and advanced voice mode features, but users express frustration with bugs and crashes. The subscription model is well-received, though some users desire more customization options. Reviews describe pricing as mixed. The main reason users leave is bugs.
How many monthly downloads does ChatGPT have?
ChatGPT gets about 1.6M downloads per month, according to App Vulture's chart-rank estimate (high confidence, data as of October 28, 2026). Estimated monthly revenue is in the $250M to $380M range.
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