Google Home — Reviews & Insights
Google LLC
Analysis Summary
Google Home receives mixed reviews, with many users praising its overall experience and camera live view feature, but frequent complaints about bugs, connectivity issues, and negative sentiments...
Rating Distribution
Pain Points
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functionality
· 24.0% of reviews
Issues with basic app operations
-
integration
· 14.3% of reviews
Problems with device compatibility and integration
-
camera live view
· 1.3% of reviews
Camera live view issues
-
notification issues
· 1.0% of reviews
Problems with receiving notifications
-
overall usability
· 12.3% of reviews
General usability complaints
-
device control
· 11.0% of reviews
Issues controlling smart home devices
-
update issues
· 11.0% of reviews
Problems after recent updates
-
connectivity
· 10.3% of reviews
Connectivity problems
-
camera feed
· 2.0% of reviews
Camera feed reliability
-
smart button integration
· 0.3% of reviews
Smart button integration problems
-
app crashes
· 5.3% of reviews
App crashing
-
notification
· 1.0% of reviews
Notification reliability
Praised Features
-
overall experience
· 5.3% of reviews
General positive feedback on the app's experience
-
camera live view
Positive feedback on camera live view
Feature Requests
-
more features
· 0.3% of reviews
Requests for additional functionalities
Bug Reports
-
update issues
· 11.0% of reviews
Problems caused by recent updates
-
connectivity issues
· 9.7% of reviews
Problems with app connectivity
Competitive Position
Google Home faces stiff competition from other smart home ecosystems, particularly Amazon Alexa, which is often cited as more stable and feature-rich.
