LG ThinQ reviews: complaints, praise and verdict
LG Electronics, Inc.
Data as of October 21, 2026. Review analysis of 100 reviews generated October 21, 2026.
By the numbers (App Vulture estimates, data as of October 21, 2026)
Estimates come from App Vulture's chart-rank model, confidence high; see how the estimate works.
Analysis Summary
LG ThinQ is generally well-received for its smart automation and energy monitoring features, but users face occasional connectivity issues and bugs that hinder its usability. The app's free model is appreciated, though some users desire more features and improvements in remote control functionality.
Rating Distribution
Pain Points
-
connectivity
· 10.0% of reviews
Issues with app connecting to LG devices
-
remote control
· 5.0% of reviews
Problems with remote control functionality
-
bugs
· 4.0% of reviews
Various bugs affecting app performance
-
ux
· 5.0% of reviews
User experience issues
-
more features
Desire for additional features
Praised Features
-
smart automation
· 3.0% of reviews
App's smart automation capabilities
-
energy monitoring
Energy monitoring functionality
-
overall functionality
· 16.0% of reviews
General app functionality
Feature Requests
-
better remote control
· 2.0% of reviews
Improvements to remote control functionality
-
customizable notifications
· 1.0% of reviews
Customizable notification settings
-
more features
Additional features
Bug Reports
-
App crashes
· 7.0% of reviews
App crashing issues
-
Connectivity issues
· 10.0% of reviews
Problems connecting to devices
-
Remote control malfunctions
· 5.0% of reviews
Remote control not working properly
Competitive Position
LG ThinQ holds a strong market position due to its integration with LG's smart home ecosystem, but faces competition from established players in the smart home space.
Frequently asked questions about LG ThinQ
What do LG ThinQ users complain about most?
The most common complaint in LG ThinQ reviews is connectivity (10% of reviews), followed by remote control (5% of reviews) and ux (5% of reviews). Issues with app connecting to LG devices.
What do users like about LG ThinQ?
Users praise LG ThinQ most for overall functionality (16% of reviews), then smart automation (3% of reviews) and energy monitoring (0% of reviews). General app functionality.
Is LG ThinQ worth it?
Yes with caveats: LG ThinQ holds a 4.4 rating from 1,491,815 ratings, and the most common complaint is connectivity. LG ThinQ is generally well-received for its smart automation and energy monitoring features, but users face occasional connectivity issues and bugs that hinder its usability. The app's free model is appreciated, though some users desire more features and improvements in remote control functionality. Reviews describe pricing as mixed. The main reason users leave is bugs.
How many monthly downloads does LG ThinQ have?
LG ThinQ gets about 1.6M downloads per month, according to App Vulture's chart-rank estimate (high confidence, data as of October 21, 2026).
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