Zillow: Homes for Sale & Rent reviews: complaints, praise and verdict
Zillow
Data as of October 20, 2026. Review analysis of 100 reviews generated October 20, 2026.
By the numbers (App Vulture estimates, data as of October 20, 2026)
Estimates come from App Vulture's chart-rank model, confidence high; see how the estimate works.
Analysis Summary
Zillow's home search tools are highly praised, but frequent app crashes and negative feedback about recent updates are causing user churn. The app's freemium model is generally well-received, though some users find the ads intrusive. With medium risk due to technical issues and competitive pressure, Zillow needs to address bugs and improve user experience to maintain its market position.
Rating Distribution
Pain Points
-
ux
· 21.0% of reviews
User experience issues
-
functionality
· 29.0% of reviews
Functionality issues
-
home_search_tools
· 8.0% of reviews
Home search tool issues
Praised Features
-
home_search_tools
· 16.0% of reviews
Home search tools
-
easy_navigation
· 5.0% of reviews
Easy navigation
Feature Requests
-
filter_by_loan_type
· 2.0% of reviews
Filter by loan type
Bug Reports
-
app_crashes
· 30.0% of reviews
App crashes
Competitive Position
Zillow maintains a strong market position with robust home search tools and a large property database, but faces competition from other real estate apps that offer more reliable and user-friendly experiences.
Frequently asked questions about Zillow: Homes for Sale & Rent
What do Zillow: Homes for Sale & Rent users complain about most?
The most common complaint in Zillow: Homes for Sale & Rent reviews is functionality (29% of reviews), followed by ux (21% of reviews) and home_search_tools (8% of reviews). Functionality issues.
What do users like about Zillow: Homes for Sale & Rent?
Users praise Zillow: Homes for Sale & Rent most for home_search_tools (16% of reviews), then easy_navigation (5% of reviews). Home search tools.
Is Zillow: Homes for Sale & Rent worth it?
Yes for most users: Zillow: Homes for Sale & Rent holds a 4.8 rating from 1,670,860 ratings. Zillow's home search tools are highly praised, but frequent app crashes and negative feedback about recent updates are causing user churn. The app's freemium model is generally well-received, though some users find the ads intrusive. Reviews describe pricing as positive. The main reason users leave is bugs.
How many monthly downloads does Zillow: Homes for Sale & Rent have?
Zillow: Homes for Sale & Rent gets about 1.2M downloads per month, according to App Vulture's chart-rank estimate (high confidence, data as of October 20, 2026).
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