Canvas by Instructure — Reviews & Insights
Instructure Inc.
Analysis Summary
Canvas by Instructure is a widely used educational app with a strong overall rating but faces significant pain points related to bugs, performance, and customization. Users appreciate its task management features but frequent issues lead to mixed sentiment and potential churn.
Rating Distribution
Pain Points
-
bugs
· 15.0% of reviews
Issues with the app's functionality
-
performance
· 15.0% of reviews
Slow loading times and lag
-
engagement
· 7.0% of reviews
Notification issues
-
learning
· 7.0% of reviews
Assignment submission issues
-
customization
· 7.0% of reviews
Layout and feature preferences
-
freezing
· 6.0% of reviews
Application freezing
-
grades
· 3.0% of reviews
Grade synchronization issues
-
organization
· 8.0% of reviews
To-do list inaccuracies
Praised Features
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to-do list
· 3.0% of reviews
Task management and assignment tracking
-
organization
· 7.0% of reviews
Overall organization and usability
Feature Requests
-
customization
· 1.0% of reviews
Preference settings and layout options
Bug Reports
-
freezing
· 6.0% of reviews
Application freezing
-
performance
· 15.0% of reviews
Slow loading times and lag
-
to-do list
· 11.0% of reviews
To-do list inaccuracies
-
grades and notifications
· 8.0% of reviews
Grade synchronization and notification issues
Competitive Position
Canvas is positioned as a comprehensive educational tool but faces stiff competition from other school apps like Google Classroom.
