Canvas by Instructure — Reviews & Insights
Instructure Inc.
Analysis Summary
Canvas by Instructure is a widely used educational app with a strong feature set, but it suffers from frequent bugs, performance issues, and security concerns, leading to mixed user sentiment and potential churn.
Rating Distribution
Pain Points
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bugs
· 11.0% of reviews
Issues with app functionality
-
to-do list
· 5.0% of reviews
Problems with the to-do list feature
-
performance
· 10.0% of reviews
Slow loading times and freezing
-
grades and notifications
· 2.0% of reviews
Issues with grade visibility and notifications
-
engagement
· 3.0% of reviews
Difficulty in engaging with course materials
-
learning
· 4.0% of reviews
Issues with learning features
-
customization
Lack of customization options
-
freezing
· 1.0% of reviews
App freezing issues
-
grades
· 3.0% of reviews
Problems with grade visibility
-
organization
· 5.0% of reviews
Organizational issues
-
undo button
· 1.0% of reviews
Lack of an undo button
Praised Features
-
to-do list
· 3.0% of reviews
To-do list functionality
-
organization
· 1.0% of reviews
Organizational tools
Feature Requests
-
customization
More customization options
Bug Reports
-
freezing
· 1.0% of reviews
App freezing issues
-
to-do list
· 5.0% of reviews
To-do list issues
-
performance
· 10.0% of reviews
Slow loading times
-
grades and notifications
· 2.0% of reviews
Grade visibility and notification issues
Competitive Position
Canvas faces stiff competition from Google Classroom, which users find more reliable and easier to use.
