Canvas by Instructure — Reviews & Insights
Instructure Inc.
Analysis Summary
Canvas by Instructure is a widely used educational app with a high overall rating, but it suffers from frequent bugs and performance issues that frustrate users. While the app offers useful features like assignment tracking and organization, many users express concerns about its stability and security. Competitive pressures from platforms like Google Classroom also pose a challenge.
Rating Distribution
Pain Points
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bugs
· 6.0% of reviews
Issues with functionality and app stability
-
to-do list
· 5.0% of reviews
Problems with assignment tracking
-
performance
· 5.0% of reviews
Slow loading times and app responsiveness
-
grades and notifications
· 2.0% of reviews
Issues with grade visibility and notification delivery
-
engagement
Difficulty in participating in class discussions
-
learning
· 1.0% of reviews
Problems with content delivery and access
-
customization
Lack of personalization options
-
freezing
App freezing issues
-
grades
· 1.0% of reviews
Issues with grade visibility
-
organization
· 1.0% of reviews
Difficulty in organizing courses and assignments
-
undo button
Lack of an undo button
Praised Features
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to-do list
· 2.0% of reviews
Assignment tracking feature
-
organization
· 1.0% of reviews
Course and assignment organization
Feature Requests
-
customization
More personalization options
Bug Reports
-
freezing
App freezing issues
-
to-do list
· 5.0% of reviews
To-do list inaccuracies
-
performance
· 5.0% of reviews
Slow loading times
-
grades and notifications
· 2.0% of reviews
Grade visibility and notification issues
Competitive Position
Canvas faces stiff competition from other educational platforms, particularly Google Classroom, which is favored for its smoother performance and more intuitive design.
