HP reviews: complaints, praise and verdict
HP Inc.
Data as of October 24, 2026. Review analysis of 100 reviews generated October 24, 2026.
By the numbers (App Vulture estimates, data as of October 24, 2026)
Estimates come from App Vulture's chart-rank model, confidence high; see how the estimate works.
Analysis Summary
The HP app receives mixed reviews, with users praising its printing quality and app functionality but criticizing frequent crashes, connectivity issues, and restrictive ink subscription models. Competitive pressures and user frustration with bugs are driving some users to consider alternatives.
Rating Distribution
Pain Points
-
setup_and_connectivity
· 45.0% of reviews
Issues related to setting up the printer and maintaining a stable connection
-
printing_errors
· 35.0% of reviews
Problems encountered during the printing process
-
app_functionality
· 22.0% of reviews
Issues with the app’s performance and features
Praised Features
-
printing_quality
· 11.0% of reviews
High-quality prints and scans
-
app_functionality
· 15.0% of reviews
Ease and efficiency of app operations
-
setup_ease
· 3.0% of reviews
Ease of initial setup and configuration
Feature Requests
-
double_sided_scanning
· 2.0% of reviews
Ability to scan double-sided documents
Bug Reports
-
app_crashes
· 2.0% of reviews
Application crashes and freezes
Competitive Position
The HP app faces stiff competition from other brands that offer more reliable and user-friendly printing solutions.
Frequently asked questions about HP
What do HP users complain about most?
The most common complaint in HP reviews is setup_and_connectivity (45% of reviews), followed by printing_errors (35% of reviews) and app_functionality (22% of reviews). Issues related to setting up the printer and maintaining a stable connection.
What do users like about HP?
Users praise HP most for app_functionality (15% of reviews), then printing_quality (11% of reviews) and setup_ease (3% of reviews). Ease and efficiency of app operations.
Is HP worth it?
Yes for most users: HP holds a 4.7 rating from 4,243,217 ratings. The HP app receives mixed reviews, with users praising its printing quality and app functionality but criticizing frequent crashes, connectivity issues, and restrictive ink subscription models. Competitive pressures and user frustration with bugs are driving some users to consider alternatives. Reviews describe pricing as mixed. The main reason users leave is bugs.
How many monthly downloads does HP have?
HP gets about 3.8M downloads per month, according to App Vulture's chart-rank estimate (high confidence, data as of October 24, 2026).
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