Zillow Real Estate & Rentals reviews: complaints, praise and verdict
Zillow.com
Data as of October 29, 2026. Review analysis of 100 reviews generated October 29, 2026.
By the numbers (App Vulture estimates, data as of October 29, 2026)
Estimates come from App Vulture's chart-rank model, confidence high; see how the estimate works.
Analysis Summary
Zillow Real Estate & Rentals app receives mixed reviews, with significant pain points around app functionality and bugs. While some users praise neighborhood details and the BuyAbility score, others express frustration with the app's crashes, login issues, and misleading listings. The app's freemium model is perceived variably, and competitive threats are noted from apps like Redfin and Homesnap.
Rating Distribution
Pain Points
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functionality
· 4.0% of reviews
Issues with app functionality and features
-
user interface
· 12.0% of reviews
Problems with the app's user interface
-
real estate tools
· 18.0% of reviews
Concerns about real estate tools provided by the app
Praised Features
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Neighborhood details
Details about neighborhoods provided by the app
-
BuyAbility score
· 1.0% of reviews
Home-buying budget estimate feature
Feature Requests
-
Dark mode
Request for a dark mode feature
Bug Reports
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App crashes
· 5.0% of reviews
Reports of the app crashing
-
Login issues
· 5.0% of reviews
Problems with logging into the app
-
Broken saved searches
· 1.0% of reviews
Issues with saved searches not working
-
Broken 3D tours
· 1.0% of reviews
Problems with 3D home tours
Competitive Position
Zillow maintains a strong market position but faces competition from other real estate apps that offer better user experiences and features.
Frequently asked questions about Zillow Real Estate & Rentals
What do Zillow Real Estate & Rentals users complain about most?
The most common complaint in Zillow Real Estate & Rentals reviews is real estate tools (18% of reviews), followed by user interface (12% of reviews) and functionality (4% of reviews). Concerns about real estate tools provided by the app.
What do users like about Zillow Real Estate & Rentals?
Users praise Zillow Real Estate & Rentals most for BuyAbility score (1% of reviews), then Neighborhood details (0% of reviews). Home-buying budget estimate feature.
Is Zillow Real Estate & Rentals worth it?
Yes for most users: Zillow Real Estate & Rentals holds a 4.8 rating from 7,240,308 ratings. Zillow Real Estate & Rentals app receives mixed reviews, with significant pain points around app functionality and bugs. While some users praise neighborhood details and the BuyAbility score, others express frustration with the app's crashes, login issues, and misleading listings. Reviews describe pricing as mixed. The main reason users leave is bugs.
How many monthly downloads does Zillow Real Estate & Rentals have?
Zillow Real Estate & Rentals gets about 1.3M downloads per month, according to App Vulture's chart-rank estimate (high confidence, data as of October 29, 2026).
