SAP Concur reviews: complaints, praise and verdict
Concur
Data as of October 23, 2026. Review analysis of 100 reviews generated October 23, 2026.
By the numbers (App Vulture estimates, data as of October 23, 2026)
Estimates come from App Vulture's chart-rank model, confidence high; see how the estimate works.
Analysis Summary
Users frequently report bugs, crashes, and performance issues with the SAP Concur app, which significantly impacts their experience. While some praise the receipt scanning feature, the overall sentiment is negative due to persistent problems.
Rating Distribution
Pain Points
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bugs
· 29.0% of reviews
Issues with the app's functionality
-
performance
· 31.0% of reviews
Slow or unresponsive app behavior
-
Receipt upload issues
· 31.0% of reviews
Problems with uploading receipts
-
booking functionality
· 10.0% of reviews
Issues with booking travel
-
crashes
· 24.0% of reviews
Application crashes
-
expense report submission
· 18.0% of reviews
Problems submitting expense reports
-
integration
· 9.0% of reviews
Integration issues with other systems
-
improve receipt scanning
· 24.0% of reviews
Need for better receipt scanning
Praised Features
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receipt scanning
· 14.0% of reviews
Ability to scan and upload receipts
-
integration
Integration with other business tools
Feature Requests
-
add expense type flexibility
· 4.0% of reviews
Ability to add more expense types
-
improve receipt scanning
· 17.0% of reviews
Enhancement of receipt scanning accuracy
Bug Reports
-
Application crashes
· 31.0% of reviews
The app crashes unexpectedly
-
Buggy UI
· 34.0% of reviews
Unreliable and inconsistent user interface
-
Slow performance
· 32.0% of reviews
Slow and unresponsive app behavior
-
Receipt upload issues
· 31.0% of reviews
Problems with uploading and saving receipts
Competitive Position
The app faces stiff competition from other expense management solutions, particularly in terms of user experience and functionality.
Frequently asked questions about SAP Concur
What do SAP Concur users complain about most?
The most common complaint in SAP Concur reviews is performance (31% of reviews), followed by Receipt upload issues (31% of reviews) and bugs (29% of reviews). Slow or unresponsive app behavior.
What do users like about SAP Concur?
Users praise SAP Concur most for receipt scanning (14% of reviews), then integration (0% of reviews). Ability to scan and upload receipts.
Is SAP Concur worth it?
Yes for most users: SAP Concur holds a 4.8 rating from 1,131,593 ratings. Users frequently report bugs, crashes, and performance issues with the SAP Concur app, which significantly impacts their experience. While some praise the receipt scanning feature, the overall sentiment is negative due to persistent problems. The main reason users leave is bugs.
How many monthly downloads does SAP Concur have?
SAP Concur gets about 750K downloads per month, according to App Vulture's chart-rank estimate (high confidence, data as of October 23, 2026).
