Expedia: Hotels, Flights, Cars reviews: complaints, praise and verdict
Expedia
Data as of October 21, 2026. Review analysis of 100 reviews generated October 21, 2026.
By the numbers (App Vulture estimates, data as of October 21, 2026)
Estimates come from App Vulture's chart-rank model, confidence high; see how the estimate works.
Analysis Summary
Expedia is highly praised for its great deals and ease of use, but faces challenges with customer service and occasional app crashes. Users have mixed feelings about the app's pricing and additional services, which contribute to a medium level of platform risk.
Rating Distribution
Pain Points
-
customer service
· 4.0% of reviews
Issues related to customer support and assistance
-
booking issues
· 13.0% of reviews
Problems encountered during the booking process
-
app functionality
· 4.0% of reviews
Issues with the app's performance and features
Praised Features
-
great deals
· 24.0% of reviews
Users appreciate the competitive pricing and discounts offered
-
ease of use
· 21.0% of reviews
Users find the app easy to navigate and use
Feature Requests
-
customer service
· 3.0% of reviews
Users request improvements in customer support
Bug Reports
-
app crashes
Issues where the app crashes unexpectedly
Competitive Position
Expedia holds a strong market position due to its extensive range of services and user-friendly interface, but faces competition from apps offering better deals and more straightforward booking processes.
Frequently asked questions about Expedia: Hotels, Flights, Cars
What do Expedia: Hotels, Flights, Cars users complain about most?
The most common complaint in Expedia: Hotels, Flights, Cars reviews is booking issues (13% of reviews), followed by customer service (4% of reviews) and app functionality (4% of reviews). Problems encountered during the booking process.
What do users like about Expedia: Hotels, Flights, Cars?
Users praise Expedia: Hotels, Flights, Cars most for great deals (24% of reviews), then ease of use (21% of reviews). Users appreciate the competitive pricing and discounts offered.
Is Expedia: Hotels, Flights, Cars worth it?
Yes for most users: Expedia: Hotels, Flights, Cars holds a 4.8 rating from 1,719,620 ratings. Expedia is highly praised for its great deals and ease of use, but faces challenges with customer service and occasional app crashes. Users have mixed feelings about the app's pricing and additional services, which contribute to a medium level of platform risk. Reviews describe pricing as positive. The main reason users leave is pricing.
How many monthly downloads does Expedia: Hotels, Flights, Cars have?
Expedia: Hotels, Flights, Cars gets about 1.4M downloads per month, according to App Vulture's chart-rank estimate (high confidence, data as of October 21, 2026).
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