Internet Solutions LLC
Data as of October 25, 2026. Review analysis of 100 reviews generated October 25, 2026.
Estimates come from App Vulture's chart-rank model, confidence high; see how the estimate works.
Users appreciate Ozon's wide product variety and fast delivery but frequently report issues with customer support, delivery delays, and app crashes. The app's freemium model with ads is generally accepted but criticized for excessive ads. Competitively, Ozon faces challenges in customer support and app stability compared to other platforms.
Issues with customer service and support.
Problems with delivery times and tracking.
Excessive or intrusive advertisements.
Issues with the app's interface and navigation.
Limited variety of products.
Perceived lack of discounts or promotions.
Difficulty searching for specific orders.
Request for improved filtering options.
Issues with promised fast delivery.
Language settings issues.
High variety of products available.
Quick and efficient delivery service.
Frequent discounts and promotions.
Request for improved filtering options.
Ability to search for specific orders.
Instances of the app crashing.
Ozon competes well in product variety and delivery speed but faces challenges in customer support and app stability.
The most common complaint in OZON: товары, одежда, билеты reviews is support (5% of reviews), followed by better filtering options (2% of reviews) and search by order name (1% of reviews). Issues with customer service and support.
Users praise OZON: товары, одежда, билеты most for variety of products (1% of reviews), then fast delivery (0% of reviews) and discounts (0% of reviews). High variety of products available.
Yes with caveats: OZON: товары, одежда, билеты holds a 4.5 rating from 6,332,364 ratings, and the most common complaint is support. Users appreciate Ozon's wide product variety and fast delivery but frequently report issues with customer support, delivery delays, and app crashes. The app's freemium model with ads is generally accepted but criticized for excessive ads. Reviews describe pricing as mixed. The main reason users leave is support.
OZON: товары, одежда, билеты gets about 1.4M downloads per month, according to App Vulture's chart-rank estimate (high confidence, data as of October 25, 2026).
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