OZON: товары, одежда, билеты — Reviews & Insights

Name: OZON: товары, одежда, билеты
Rating: 4.42 (6295293 reviews)

Internet Solutions LLC

★ 4.42 (6.3M) Shopping Android Free View on Google Play ↗

Or ask: Compare OZON: товары, одежда, билеты to its top alternatives What do OZON: товары, одежда, билеты users complain about most? Is OZON: товары, одежда, билеты still actively maintained? Best-rated OZON: товары, одежда, билеты alternative right now?

☠ Zombie App ⚠ Sentiment Storm (severe)

Rating

4.42

6.3M ratings

Reviews/Month

Trend: declining

Last Updated

Mar 2, 2026

v19.7.0

Days Since Update

223

Stale

Analysis Summary

Users appreciate the wide variety of products and fast delivery offered by the app, but frequent delivery delays, poor customer support, and app crashes are significant pain points leading to user churn. The app's freemium model with ads is generally accepted, though some find the ads intrusive.

Rating Distribution

5★

22.0%

4★

4.0%

3★

8.0%

2★

7.5%

1★

58.5%

Pain Points

support · 6.0% of reviews
Issues with customer support, including unhelpful bots and unresponsive support staff.
delivery · 2.0% of reviews
Problems with delivery services, including delays and failed deliveries.
ads · 1.0% of reviews
Excessive and intrusive advertisements within the app.
user interface · 3.0% of reviews
Issues with the app's user interface, including confusing navigation and layout changes.
product variety
Limited variety of products available on the platform.
discounts
Perceived lack of discounts and promotions.
search by order name · 1.0% of reviews
Difficulty in searching for orders by name.
better filtering options · 2.0% of reviews
Request for improved filtering options in the app.
fast delivery
Issues with the speed of delivery services.
language settings
Problems with language settings and translations.

Praised Features

variety of products · 1.0% of reviews
High praise for the wide range of products available.
fast delivery
Applause for the quick and efficient delivery service.
discounts
Positive feedback on the availability of discounts and promotions.

Feature Requests

better filtering options · 2.0% of reviews
Request for improved filtering and sorting capabilities.
search by order name · 1.0% of reviews
Request to search orders by name.

Bug Reports

app crashes · 3.0% of reviews
Reports of the app crashing frequently.

Competitive Position

The app maintains a strong market position due to its extensive product variety and fast delivery, but faces competition from other platforms with better customer service.