OpenTable reviews: complaints, praise and verdict
OpenTable, Inc.
Data as of October 22, 2026. Review analysis of 100 reviews generated October 22, 2026.
By the numbers (App Vulture estimates, data as of October 22, 2026)
Estimates come from App Vulture's chart-rank model, confidence high; see how the estimate works.
Analysis Summary
OpenTable is highly praised for its ease of reservation management and user-friendly interface, but occasional app crashes and mixed pricing sentiment pose challenges. The platform's extensive restaurant network and positive user experience contribute to its strong market position.
Rating Distribution
Pain Points
-
functionality
· 10.0% of reviews
Issues with app performance and reservation management
Praised Features
-
reservation ease
· 52.0% of reviews
Ease of making and managing restaurant reservations
-
user interface
· 23.0% of reviews
Intuitive and user-friendly design
Feature Requests
-
more restaurant options
· 23.0% of reviews
Adding more restaurants to the platform
Bug Reports
-
app crashes
· 8.0% of reviews
Application crashes during reservation booking
Competitive Position
OpenTable maintains a strong market position due to its extensive restaurant network and user-friendly interface, though it faces competition from other reservation platforms.
Frequently asked questions about OpenTable
What do OpenTable users complain about most?
The most common complaint in OpenTable reviews is functionality (10% of reviews). Issues with app performance and reservation management.
What do users like about OpenTable?
Users praise OpenTable most for reservation ease (52% of reviews), then user interface (23% of reviews). Ease of making and managing restaurant reservations.
Is OpenTable worth it?
Yes for most users: OpenTable holds a 4.9 rating from 5,662,876 ratings. OpenTable is highly praised for its ease of reservation management and user-friendly interface, but occasional app crashes and mixed pricing sentiment pose challenges. The platform's extensive restaurant network and positive user experience contribute to its strong market position. Reviews describe pricing as mixed. The main reason users leave is bugs.
How many monthly downloads does OpenTable have?
OpenTable gets about 700K downloads per month, according to App Vulture's chart-rank estimate (high confidence, data as of October 22, 2026).
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