maxim — order a taxi & food — Reviews & Insights

Name: maxim — order a taxi & food
Rating: 4.71 (7345099 reviews)

PT. SITO

★ 4.71 (7.3M) Auto And Vehicles Android Free

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⚠ Sentiment Storm (mild)

Rating

4.71

7.3M ratings

Reviews/Month

600

Trend: declining

Last Updated

Mar 2, 2026

Varies with device

Days Since Update

150

Aging

Analysis Summary

The app is generally well-liked for its driver service and affordability, but users face occasional issues with app crashes and payment processing. There is room for improvement in app stability and additional payment options to enhance user experience.

Rating Distribution

5★

65.0%

4★

4.0%

3★

6.0%

2★

2.0%

1★

23.0%

Pain Points

performance · 1.0% of reviews
Users report issues with the app's speed and reliability.
payment issues
Users face difficulties with payment methods and transaction processing.
map inaccuracies · 4.0% of reviews
Users report inaccuracies in the app's map feature.

Praised Features

driver service · 11.0% of reviews
Users appreciate the courteous and professional behavior of drivers.
pricing · 1.0% of reviews
Users find the app’s pricing competitive and affordable.
convenience · 4.0% of reviews
Users highlight the ease of use and overall convenience of the app.

Feature Requests

more customization
Users suggest adding more options for personalizing the app experience.

Bug Reports

app crashes · 1.0% of reviews
Users report instances where the app crashes unexpectedly.

Competitive Position

The app holds a strong position in the market due to its reliable driver service and competitive pricing, but faces stiff competition from other local taxi apps.