LINE: Calls & Messages reviews: complaints, praise and verdict
LINE (LY Corporation)
Data as of October 24, 2026. Review analysis of 100 reviews generated October 24, 2026.
By the numbers (App Vulture estimates, data as of October 24, 2026)
Estimates come from App Vulture's chart-rank model, confidence high; see how the estimate works.
Analysis Summary
LINE is a popular messaging app with a strong focus on stickers and themes, but persistent login issues and bugs are causing significant user frustration and contributing to churn. While the freemium model is generally well-received, the app's viability is threatened by these ongoing problems.
Rating Distribution
Pain Points
-
login issues
· 20.0% of reviews
Users report difficulties logging into their accounts.
-
bugs
· 8.0% of reviews
Users report various bugs affecting the app's functionality.
Praised Features
-
stickers and themes
· 6.0% of reviews
Users appreciate the variety and fun of stickers and themes.
-
communication tools
· 12.0% of reviews
Users value the app's messaging, voice, and video calling features.
Feature Requests
-
account recovery
· 8.0% of reviews
Users request better account recovery options.
Bug Reports
-
bugs
· 8.0% of reviews
Users report various bugs affecting the app's functionality.
-
login issues
· 20.0% of reviews
Users report difficulties logging into their accounts.
Competitive Position
LINE holds a strong position in the messaging app market due to its unique stickers and themes, but faces stiff competition from established players like WhatsApp and Telegram.
Frequently asked questions about LINE: Calls & Messages
What do LINE: Calls & Messages users complain about most?
The most common complaint in LINE: Calls & Messages reviews is login issues (20% of reviews), followed by bugs (8% of reviews). Users report difficulties logging into their accounts.
What do users like about LINE: Calls & Messages?
Users praise LINE: Calls & Messages most for communication tools (12% of reviews), then stickers and themes (6% of reviews). Users value the app's messaging, voice, and video calling features.
Is LINE: Calls & Messages worth it?
Not for everyone: LINE: Calls & Messages holds a 3.1 rating from 13,716,117 ratings, and the most common complaint is login issues. LINE is a popular messaging app with a strong focus on stickers and themes, but persistent login issues and bugs are causing significant user frustration and contributing to churn. While the freemium model is generally well-received, the app's viability is threatened by these ongoing problems. Reviews describe pricing as positive. The main reason users leave is bugs.
How many monthly downloads does LINE: Calls & Messages have?
LINE: Calls & Messages gets about 1.8M downloads per month, according to App Vulture's chart-rank estimate (high confidence, data as of October 24, 2026).
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