Messenger — Reviews & Insights

Name: Messenger
Rating: 4.72 (112251221 reviews)

Meta Platforms, Inc.

★ 4.72 (112.3M) Communication Android Free

Or ask: Compare Messenger to its top alternatives What do Messenger users complain about most? Is Messenger still actively maintained? Best-rated Messenger alternative right now?

⚠ Sentiment Storm (mild)

Rating

4.72

112.3M ratings

Reviews/Month

200

Trend: declining

Last Updated

Mar 3, 2026

Varies with device

Days Since Update

104

Aging

Analysis Summary

Messenger is widely praised for its robust communication features and free messaging service, but users report frequent bugs and account restrictions that lead to mixed user sentiment. The app faces medium risk due to persistent issues and privacy concerns, and competes effectively with other messaging apps.

Rating Distribution

5★

57.5%

4★

12.5%

3★

4.0%

2★

4.5%

1★

21.5%

Pain Points

bugs · 5.0% of reviews
Issues with app functionality
performance · 3.0% of reviews
Slow app performance
communication · 3.0% of reviews
Friend visibility issues
crashes and login errors
App crashes and login issues

Praised Features

communication · 2.0% of reviews
Messaging capabilities
call quality · 4.0% of reviews
Video and voice call quality
Meta AI
AI assistant features
free messaging · 1.0% of reviews
Free messaging service
photo sharing
Photo sharing capabilities

Feature Requests

customizable themes
Customizable app themes
biometric security
Biometric login security

Bug Reports

bugs · 2.0% of reviews
General bugs
installation bugs
Installation issues
media sharing · 1.0% of reviews
Media sharing issues
message delivery · 1.0% of reviews
Message delivery problems
crashes
App crashes

Competitive Position

Messenger holds a strong market position due to its integration with Facebook and robust communication features, but faces competition from privacy-focused apps like Signal.