Messenger — Reviews & Insights

Name: Messenger
Rating: 4.71 (113996501 reviews)

Meta Platforms, Inc.

★ 4.71 (114M) Communication Android Free

Or ask: Compare Messenger to its top alternatives What do Messenger users complain about most? Is Messenger still actively maintained? Best-rated Messenger alternative right now?

☠ Zombie App ⚠ Sentiment Storm (mild)

Rating

4.71

114M ratings

Reviews/Month

200

Trend: declining

Last Updated

Mar 3, 2026

Varies with device

Days Since Update

194

Stale

Analysis Summary

Messenger is widely praised for its communication features and free messaging service, but users have expressed concerns about privacy, frequent bugs, and a lack of customizable themes. The app faces medium risk due to privacy issues and competition from other messaging platforms.

Rating Distribution

5★

63.0%

4★

12.0%

3★

5.0%

2★

2.0%

1★

18.0%

Pain Points

bugs · 6.0% of reviews
Issues with app functionality
performance · 4.0% of reviews
Slow or laggy app performance
communication · 1.0% of reviews
Concerns about privacy and data sharing
crashes and login errors · 1.0% of reviews
Login issues and app crashes

Praised Features

communication · 10.0% of reviews
Messaging and call features
call quality · 5.0% of reviews
Quality of voice and video calls
free messaging · 4.0% of reviews
Free messaging service
photo sharing · 1.0% of reviews
Ability to share photos

Feature Requests

customizable themes
Option to customize app themes

Bug Reports

bugs · 2.0% of reviews
General bugs and glitches
installation bugs · 3.0% of reviews
Issues during app installation
media sharing · 3.0% of reviews
Problems with media sharing

Competitive Position

Messenger maintains a strong market position due to its integration with Facebook and a wide range of features, but faces competition from other popular messaging apps.