Messenger — Reviews & Insights
Meta Platforms, Inc.
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☠ Zombie App
⚠ Sentiment Storm (mild)
Rating
4.66
13.6M ratings
Reviews/Month
1500
Trend: declining
Last Updated
Feb 3, 2026
v547.0.0
Days Since Update
223
Stale
Analysis Summary
Messenger is highly praised for its communication and video chat features, but users report occasional bugs and notification issues. While the freemium model is generally accepted, some users desire more customization options.
Rating Distribution
Pain Points
-
notification issues
· 3.0% of reviews
Users report problems with receiving notifications.
-
bugs
· 2.0% of reviews
Users report various bugs affecting app functionality.
Praised Features
-
communication
· 18.0% of reviews
Users appreciate the app's communication capabilities.
-
video chat
· 12.0% of reviews
Users enjoy the video chat functionality.
Feature Requests
-
more customization options
· 1.0% of reviews
Users request additional customization features.
Bug Reports
-
app freezing
Users report the app freezing.
Competitive Position
Messenger maintains a strong market position due to its integration with Facebook and extensive feature set.
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