Messenger — Reviews & Insights
Meta Platforms, Inc.
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Rating
4.66
13.2M ratings
Reviews/Month
1500
Trend: declining
Last Updated
Feb 3, 2026
v547.0.0
Days Since Update
178
Aging
Analysis Summary
Messenger is highly praised for its communication and video chat features, though it occasionally suffers from bugs and freezing issues. Users appreciate its freemium model, but some minor frustrations with updates are noted.
Rating Distribution
Pain Points
-
bugs
· 2.0% of reviews
Issues with app stability and functionality
-
notification issues
Problems with push notifications
Praised Features
-
communication
· 18.0% of reviews
Effective messaging and call features
-
video chat
· 8.0% of reviews
High-quality video calling
Feature Requests
-
more customization options
Desire for additional personalization features
Bug Reports
-
app freezing
· 2.0% of reviews
Instances where the app stops responding
Competitive Position
Messenger holds a strong market position due to its integration with Facebook and extensive feature set.
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