Ticketmaster－Buy, Sell Tickets — Reviews & Insights
Ticketmaster
Analysis Summary
Ticketmaster has a high overall rating but faces significant criticism regarding high fees, user interface issues, and login problems. Users appreciate the ease of event discovery and mobile ticket scanning but are frustrated by the lack of fee transparency and high service charges.
Rating Distribution
Pain Points
-
pricing
· 9.0% of reviews
High fees and unexpected charges
-
ux
· 15.0% of reviews
User interface and experience issues
-
performance
· 12.0% of reviews
App crashes and slow performance
-
login issues
· 4.0% of reviews
Difficulty logging in or account issues
-
ticket buying
· 22.0% of reviews
Problems with ticket purchasing and transfers
Praised Features
-
event discovery
· 21.0% of reviews
Ease of finding events
-
ticket scanning
· 14.0% of reviews
Ease of using mobile tickets
Feature Requests
-
fee transparency
· 13.0% of reviews
Clearer information on fees
Bug Reports
-
push notifications
· 10.0% of reviews
Issues with app notifications
Competitive Position
Ticketmaster holds a dominant market position but faces increasing competition from other ticket resale platforms.
Looking for Alternatives?
See the best alternatives to Ticketmaster－Buy, Sell Tickets, with pricing comparisons and feature breakdowns.
Browse Apps Like Ticketmaster－Buy, Sell Tickets