Ticketmaster
Ticketmaster has a high overall rating but faces significant criticism regarding high fees and user experience issues. Users appreciate the event discovery feature but are frustrated by the lack of fee transparency and frequent app crashes. The app's freemium model has led to negative sentiment, and competition from other platforms like SeatGeek and Fever poses a threat to its market position.
High fees charged by Ticketmaster
User experience issues
Slow loading times and app crashes
Difficulty logging in
Difficulty in purchasing tickets
App crashes during use
Ease of finding events
Ease of scanning tickets
Clearer information on fees
Issues with push notifications
Ticketmaster faces stiff competition due to high fees and user experience issues, but remains a dominant player in the market.
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