SeatGeek - Buy Event Tickets reviews: complaints, praise and verdict
SeatGeek, Inc.
Data as of October 24, 2026. Review analysis of 100 reviews generated October 24, 2026.
By the numbers (App Vulture estimates, data as of October 24, 2026)
Estimates come from App Vulture's chart-rank model, confidence high; see how the estimate works.
Analysis Summary
SeatGeek is praised for its ticket deals and user-friendly interface, but it struggles with high fees, technical bugs, and poor customer support. These issues are driving user dissatisfaction and potential churn, posing a medium risk to its long-term viability.
Rating Distribution
Pain Points
-
pricing
· 24.0% of reviews
Concerns about the cost of tickets and fees.
-
ticket transfer
· 39.0% of reviews
Issues with transferring tickets to other people.
-
bugs
· 15.0% of reviews
Technical issues and bugs in the app.
Praised Features
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ticket deals
· 23.0% of reviews
Discounts and deals on tickets.
-
ease of use
· 10.0% of reviews
User-friendly interface and easy navigation.
Feature Requests
-
dark mode
Request for a dark mode option.
Bug Reports
-
pricing
· 23.0% of reviews
Issues with incorrect or misleading pricing.
Competitive Position
SeatGeek faces competition from both primary ticket sellers like Ticketmaster and resale platforms like StubHub. While it offers competitive deals and ease of use, high fees and technical issues pose significant risks to its market position.
Frequently asked questions about SeatGeek - Buy Event Tickets
What do SeatGeek - Buy Event Tickets users complain about most?
The most common complaint in SeatGeek - Buy Event Tickets reviews is ticket transfer (39% of reviews), followed by pricing (24% of reviews) and bugs (15% of reviews). Issues with transferring tickets to other people.
What do users like about SeatGeek - Buy Event Tickets?
Users praise SeatGeek - Buy Event Tickets most for ticket deals (23% of reviews), then ease of use (10% of reviews). Discounts and deals on tickets.
Is SeatGeek - Buy Event Tickets worth it?
Yes for most users: SeatGeek - Buy Event Tickets holds a 4.9 rating from 1,079,317 ratings. SeatGeek is praised for its ticket deals and user-friendly interface, but it struggles with high fees, technical bugs, and poor customer support. These issues are driving user dissatisfaction and potential churn, posing a medium risk to its long-term viability. Reviews describe pricing as negative. The main reason users leave is pricing.
How many monthly downloads does SeatGeek - Buy Event Tickets have?
SeatGeek - Buy Event Tickets gets about 1.4M downloads per month, according to App Vulture's chart-rank estimate (high confidence, data as of October 24, 2026).
