Snapchat — Reviews & Insights

Name: Snapchat
Rating: 4.50 (5829601 reviews)

Snap, Inc.

★ 4.50 (5.8M) Photo & Video iOS Free

Or ask: Compare Snapchat to its top alternatives What do Snapchat users complain about most? Is Snapchat still actively maintained? Best-rated Snapchat alternative right now?

⚠ Sentiment Storm (severe) ⚡ Disruption Score: 62

Rating

4.50

5.8M ratings

Reviews/Month

1500

Trend: declining

Last Updated

Feb 6, 2026

v13.78.1.0

Days Since Update

130

Aging

Analysis Summary

Snapchat is generally well-liked for its creative filters and lenses, but users are increasingly frustrated with excessive ads, changes in memory storage policies, and account bans. These issues are driving some users away, while the app's unique features continue to attract new users.

Rating Distribution

5★

28.0%

4★

4.0%

3★

6.0%

2★

10.0%

1★

52.0%

Pain Points

ads in messages · 20.0% of reviews
Excessive ads appearing in chat
memory storage · 12.0% of reviews
Charged for memory storage
account bans · 16.0% of reviews
Unjustified account bans
bugs · 14.0% of reviews
Application bugs

Praised Features

filters and lenses · 12.0% of reviews
Overall experience

Feature Requests

more storage options
Additional memory storage

Bug Reports

bugs · 14.0% of reviews
Application bugs

Competitive Position

Snapchat maintains a strong position in the social media market with unique features like filters and lenses, but faces competition from other messaging apps.