Snapchat — Reviews & Insights
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Rating
4.22
39.6M ratings
Reviews/Month
200
Trend: stable
Last Updated
Mar 6, 2026
v13.82.2.0
Days Since Update
147
Aging
Analysis Summary
Snapchat is praised for its creative filters and messaging features but struggles with excessive ads, login issues, and camera problems. Users appreciate the app but find some aspects intrusive, leading to mixed sentiment and occasional churn.
Rating Distribution
Pain Points
-
filters and lenses
Issues with the app's filters and lenses.
-
communication
· 2.0% of reviews
Problems with messaging and chat features.
-
memory sync
· 1.0% of reviews
Issues with syncing memories across devices.
Praised Features
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filters and lenses
· 2.0% of reviews
App's filters and lenses.
-
communication
· 2.0% of reviews
Messaging and chat features.
Feature Requests
-
bulk friend management
Ability to manage friends in bulk.
Bug Reports
-
camera issues
· 1.0% of reviews
Problems with the camera.
-
login problems
· 2.0% of reviews
Issues logging into the app.
Competitive Position
Snapchat maintains a strong position in the social media market with unique features but faces stiff competition from Instagram.
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