Phone by Google — Reviews & Insights
Google LLC
Analysis Summary
Phone by Google is generally well-received for its spam protection and call recording features, but users report significant bugs affecting call connectivity and recording. The mixed sentiment...
Rating Distribution
Pain Points
-
bugs
· 13.7% of reviews
Issues with call connectivity and call recording
-
call connectivity
· 14.0% of reviews
Problems with call quality and connectivity
-
intuitive design
· 2.7% of reviews
Interface not as intuitive as competitors
-
spam protection
· 3.0% of reviews
Problems with spam call blocking
-
call recording issues
· 8.3% of reviews
Problems with the call recording feature
Praised Features
-
spam protection
· 1.7% of reviews
Effectiveness of spam call blocking
-
call recording
· 3.0% of reviews
Utility and functionality of call recording
-
intuitive design
· 1.3% of reviews
Simple and easy-to-use interface
Feature Requests
-
speed dial option
· 1.0% of reviews
Desire for a speed dial feature
Bug Reports
-
call history issues
· 13.3% of reviews
Problems with managing call history
-
call connectivity
· 13.7% of reviews
Issues with call quality and connectivity
-
call recording issues
· 7.7% of reviews
Problems with the call recording feature
Competitive Position
Phone by Google maintains a strong position in the market due to its integration with Google services and robust spam protection, but faces competition from other specialized calling apps.
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