Old Navy: Shop for New Clothes reviews: complaints, praise and verdict
Gap Inc.
Data as of October 27, 2026. Review analysis of 100 reviews generated October 18, 2026.
By the numbers (App Vulture estimates, data as of October 27, 2026)
Estimates come from App Vulture's chart-rank model, confidence high; see how the estimate works.
Analysis Summary
The Old Navy app is highly praised for its deals and discounts, and user-friendly interface, though it faces occasional issues with app crashes, freezes, and intrusive promotional pop-ups. Users appreciate the convenience of online shopping and the availability of great deals.
Rating Distribution
Pain Points
-
deals and discounts
· 2.0% of reviews
Issues with promotional offers and discounts
-
ux
· 4.0% of reviews
User experience issues
-
performance
· 9.0% of reviews
App loading and functionality issues
Praised Features
-
deals and discounts
· 43.0% of reviews
Promotional offers and discounts
-
user-friendly interface
· 26.0% of reviews
Ease of use and navigation
Feature Requests
-
size filters
· 3.0% of reviews
Filtering options for specific sizes
Bug Reports
-
app crashes
· 9.0% of reviews
Application crashes
-
app freezes
· 4.0% of reviews
Application freezing
Competitive Position
The app is well-regarded for its deals and discounts, and user-friendly interface, positioning it favorably in the shopping app market.
Frequently asked questions about Old Navy: Shop for New Clothes
What do Old Navy: Shop for New Clothes users complain about most?
The most common complaint in Old Navy: Shop for New Clothes reviews is performance (9% of reviews), followed by ux (4% of reviews) and deals and discounts (2% of reviews). App loading and functionality issues.
What do users like about Old Navy: Shop for New Clothes?
Users praise Old Navy: Shop for New Clothes most for deals and discounts (43% of reviews), then user-friendly interface (26% of reviews). Promotional offers and discounts.
Is Old Navy: Shop for New Clothes worth it?
Yes for most users: Old Navy: Shop for New Clothes holds a 4.9 rating from 1,509,264 ratings. The Old Navy app is highly praised for its deals and discounts, and user-friendly interface, though it faces occasional issues with app crashes, freezes, and intrusive promotional pop-ups. Users appreciate the convenience of online shopping and the availability of great deals. Reviews describe pricing as positive.
How many monthly downloads does Old Navy: Shop for New Clothes have?
Old Navy: Shop for New Clothes gets about 850K downloads per month, according to App Vulture's chart-rank estimate (high confidence, data as of October 27, 2026).
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