Groupon – Deals & Coupons reviews: complaints, praise and verdict
Groupon, Inc.
Data as of October 20, 2026. Review analysis of 100 reviews generated October 20, 2026.
By the numbers (App Vulture estimates, data as of October 20, 2026)
Estimates come from App Vulture's chart-rank model, confidence high; see how the estimate works.
Analysis Summary
Groupon is widely praised for its deals and user-friendly interface, but faces challenges with payment issues, declining deal quality, and user interface problems. Competitive pressure is present, but the app's extensive deal network maintains its market strength.
Rating Distribution
Pain Points
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customer service
· 2.0% of reviews
Issues with customer service interactions.
-
deals
· 4.0% of reviews
Concerns about the availability and quality of deals.
-
app functionality
· 2.0% of reviews
Problems with the app's performance and usability.
-
payment issues
· 1.0% of reviews
Problems encountered during the payment process.
-
user interface
Feedback on the app's design and navigation.
-
duplicate purchases
Issues with duplicate or unnecessary purchases.
Praised Features
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deals
· 32.0% of reviews
Appreciation for the discounts and offers available.
-
user-friendly interface
· 2.0% of reviews
Positive feedback on the app's usability and design.
Feature Requests
-
dark mode
Request for a dark mode option in the app.
Bug Reports
-
app functionality
· 2.0% of reviews
Reports of issues with the app's general performance.
-
payment issues
· 1.0% of reviews
Problems encountered during the payment process.
-
user interface
Feedback on the app's design and navigation.
Competitive Position
Groupon maintains a strong market position due to its extensive deal network, but faces competition from other discount apps that offer better value and variety.
Frequently asked questions about Groupon – Deals & Coupons
What do Groupon – Deals & Coupons users complain about most?
The most common complaint in Groupon – Deals & Coupons reviews is deals (4% of reviews), followed by customer service (2% of reviews) and app functionality (2% of reviews). Concerns about the availability and quality of deals.
What do users like about Groupon – Deals & Coupons?
Users praise Groupon – Deals & Coupons most for deals (32% of reviews), then user-friendly interface (2% of reviews). Appreciation for the discounts and offers available.
Is Groupon – Deals & Coupons worth it?
Yes with caveats: Groupon – Deals & Coupons holds a 4.4 rating from 1,715,812 ratings, and the most common complaint is deals. Groupon is widely praised for its deals and user-friendly interface, but faces challenges with payment issues, declining deal quality, and user interface problems. Competitive pressure is present, but the app's extensive deal network maintains its market strength. Reviews describe pricing as positive. The main reason users leave is pricing.
How many monthly downloads does Groupon – Deals & Coupons have?
Groupon – Deals & Coupons gets about 1.5M downloads per month, according to App Vulture's chart-rank estimate (high confidence, data as of October 20, 2026).
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