Fetch: America’s Rewards App — Reviews & Insights
Fetch Rewards, LLC
Analysis Summary
Fetch: America’s Rewards App is highly praised for its rewards system and ease of use, but users occasionally report issues with functionality, rewards delivery, and bugs. The app's freemium model is...
Rating Distribution
Pain Points
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UX
· 3.0% of reviews
Issues related to the user experience of the app
-
Functionality
· 14.0% of reviews
Issues with the app's core functions
-
Ease of Use
· 10.3% of reviews
Difficulties in using the app easily
-
Rewards
· 10.0% of reviews
Problems with rewards system
-
Receipt scanning
· 12.0% of reviews
Issues with scanning receipts
-
Online Shopping
· 1.3% of reviews
Problems with online shopping integration
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More receipt options
· 11.7% of reviews
Lack of diverse receipt scanning options
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Points not credited
· 14.0% of reviews
Points not credited for eligible purchases
-
App crashes
· 1.7% of reviews
The app crashes frequently
-
Pop-ups
Annoying pop-ups disrupting the user experience
-
More game variety
· 1.0% of reviews
Limited variety of games for earning points
-
Rewards not delivered
· 5.7% of reviews
Rewards not delivered as promised
-
Bug Reports
· 1.3% of reviews
Reports of bugs in the app
Praised Features
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Rewards
· 22.0% of reviews
Users appreciate the rewards system
-
Ease of Use
· 17.3% of reviews
Users find the app easy to use
-
Functionality
· 11.3% of reviews
Users appreciate the app's functionality
-
Online Shopping
· 7.7% of reviews
Users enjoy the online shopping integration
Feature Requests
-
PayPal or bank account integration
Users request integration with PayPal or bank accounts
-
Privacy settings
Users request enhanced privacy settings
Bug Reports
-
Account deletion issues
· 0.3% of reviews
Problems with deleting user accounts
-
Game point discrepancies
· 8.0% of reviews
Discrepancies in game points
-
Receipt scanning issues
· 9.3% of reviews
Problems with scanning receipts
Competitive Position
Fetch stands out for its user-friendly interface and straightforward rewards system, but faces competition from apps offering faster rewards processing and more game variety.
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