Apple Music reviews: complaints, praise and verdict
Apple
Data as of October 24, 2026. Review analysis of 100 reviews generated October 24, 2026.
By the numbers (App Vulture estimates, data as of October 24, 2026)
Estimates come from App Vulture's chart-rank model, confidence medium; see how the estimate works.
Analysis Summary
Apple Music is highly praised for its audio quality and extensive song selection, but faces challenges with user experience issues, frequent bugs, and competition from other streaming services. The subscription model is generally well-received, though some users express dissatisfaction with the lack of free content.
Rating Distribution
Pain Points
-
update issues
Issues related to app updates
-
library issues
· 3.0% of reviews
Problems with music library management
-
song availability
· 5.0% of reviews
Limited availability of certain songs
Praised Features
-
audio quality
· 2.0% of reviews
High-quality sound output
-
song selection
· 6.0% of reviews
Wide range of available songs
-
playlist management
· 8.0% of reviews
Ease of creating and managing playlists
-
shareplay
· 1.0% of reviews
Listening to music with friends in real-time
Feature Requests
-
customizable EQ
Ability to customize equalization settings
Bug Reports
-
playlist issues
· 9.0% of reviews
Problems with playlist functionality
-
crashing
App crashes frequently
Competitive Position
Apple Music maintains a strong market position due to its extensive song library and high audio quality, but faces stiff competition from Spotify in terms of algorithm recommendations and user interface design.
Frequently asked questions about Apple Music
What do Apple Music users complain about most?
The most common complaint in Apple Music reviews is song availability (5% of reviews), followed by library issues (3% of reviews) and update issues (0% of reviews). Limited availability of certain songs.
What do users like about Apple Music?
Users praise Apple Music most for playlist management (8% of reviews), then song selection (6% of reviews) and audio quality (2% of reviews). Ease of creating and managing playlists.
Is Apple Music worth it?
Yes for most users: Apple Music holds a 4.8 rating from 3,226,887 ratings. Apple Music is highly praised for its audio quality and extensive song selection, but faces challenges with user experience issues, frequent bugs, and competition from other streaming services. The subscription model is generally well-received, though some users express dissatisfaction with the lack of free content. Reviews describe pricing as mixed. The main reason users leave is UX.
How many monthly downloads does Apple Music have?
Apple Music gets about 2M downloads per month, according to App Vulture's chart-rank estimate (medium confidence, data as of October 24, 2026).
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