Apple Music — Reviews & Insights
Apple
Analysis Summary
Apple Music is highly praised for its extensive song library, high-quality audio, and seamless integration with Apple devices. However, users express concerns about the subscription cost, occasional...
Rating Distribution
Pain Points
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pricing
· 2.3% of reviews
Concerns about the cost of the subscription
-
playlist issues
· 16.3% of reviews
Problems with playlist management and creation
-
crashing
· 14.3% of reviews
Application crashes and freezes
-
audio quality
· 6.3% of reviews
Issues with perceived audio quality
-
song selection
· 23.3% of reviews
Concerns about the variety and availability of songs
-
update issues
· 12.7% of reviews
Problems arising from recent updates
-
library issues
· 21.0% of reviews
Problems with music library integration
-
song availability
· 19.3% of reviews
Issues with the availability of specific songs
-
sing along
· 3.7% of reviews
Issues with lyrics and sing-along features
-
shareplay
· 0.7% of reviews
Problems with SharePlay feature
-
playlist management
· 18.0% of reviews
Difficulties managing playlists
-
download all
· 2.3% of reviews
Issues with downloading entire libraries
-
app crashes
· 10.3% of reviews
Instances of the app crashing
Praised Features
-
audio quality
· 42.7% of reviews
High-quality sound and audio features
-
song selection
· 39.3% of reviews
Extensive library and song availability
-
playlist management
· 11.0% of reviews
Ease and functionality of playlist creation and management
-
sing along
· 4.7% of reviews
Sing-along feature with lyrics and pronunciation
-
shareplay
· 3.7% of reviews
Music sharing and collaborative listening
Feature Requests
-
customizable EQ
· 3.0% of reviews
Ability to customize equalization settings
-
Spotify Connect
· 15.3% of reviews
Integration with Spotify for seamless control
Bug Reports
-
playlist issues
· 14.3% of reviews
Problems with playlist functionality
-
crashing
· 9.7% of reviews
Instances of the app crashing
-
song availability
· 19.3% of reviews
Issues with the availability of specific songs
-
update issues
· 12.7% of reviews
Problems arising from recent updates
-
library issues
· 20.7% of reviews
Problems with music library integration
Competitive Position
Apple Music holds a strong position in the market due to its integration with Apple devices and high-quality audio, but faces stiff competition from Spotify and other streaming services.
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