Amazon Music: Songs & Podcasts — Reviews & Insights

Name: Amazon Music: Songs & Podcasts
Rating: 3.94 (3368775 reviews)

Amazon Mobile LLC

★ 3.94 (3.4M) Music And Audio Android Free

Or ask: Compare Amazon Music: Songs & Podcasts to its top alternatives What do Amazon Music: Songs & Podcasts users complain about most? Is Amazon Music: Songs & Podcasts still actively maintained? Best-rated Amazon Music: Songs & Podcasts alternative right now?

⚠ Sentiment Storm (mild)

Rating

3.94

3.4M ratings

Reviews/Month

6000

Trend: declining

Last Updated

Mar 3, 2026

Varies with device

Days Since Update

132

Aging

Analysis Summary

Amazon Music receives mixed reviews, with users praising its vast music library but criticizing frequent ads, bugs, and performance issues. The perceived lack of benefits for Prime members and competition from services like Spotify contribute to user dissatisfaction and potential churn.

Rating Distribution

5★

38.5%

4★

6.5%

3★

7.5%

2★

7.5%

1★

40.0%

Pain Points

ads · 12.0% of reviews
Unwanted advertisements interrupting the user experience
bugs · 15.0% of reviews
Technical issues and glitches in the app
ux · 1.0% of reviews
User interface and experience issues
performance · 16.0% of reviews
Slow loading times and playback issues
missing_features
Lack of certain expected features
playlist_issues · 10.0% of reviews
Problems with managing and playing playlists
connection_issues · 6.0% of reviews
Problems with connectivity and streaming
music_selection · 9.0% of reviews
Limited music library compared to competitors
free_streaming · 9.0% of reviews
Issues with free streaming options
Prime_benefits · 15.0% of reviews
Perceived lack of benefits from Prime membership

Praised Features

vast_music_library · 6.0% of reviews
Extensive collection of songs and artists
Prime_benefits · 3.0% of reviews
Benefits for Prime members

Feature Requests

more_customization
Request for additional customization options

Bug Reports

app_crashes · 17.0% of reviews
Application crashes and freezes
playback_issues · 13.0% of reviews
Problems with music playback
interface_issues · 3.0% of reviews
User interface problems
playlist_issues · 10.0% of reviews
Problems with managing and playing playlists
connection_issues · 6.0% of reviews
Problems with connectivity and streaming

Competitive Position

The app faces stiff competition from established players like Spotify, which often garners more favorable comparisons in terms of music selection and user experience.