Amazon Shopping
Amazon Mobile LLC
Analysis Summary
Amazon Shopping app receives mixed reviews with a focus on delivery issues and app stability. While users praise the wide product variety and reliable delivery, they also report frequent crashes,...
Rating Distribution
Pain Points
-
bugs
· 6.0% of reviews
Issues with app functionality
-
ux
· 5.0% of reviews
User experience issues
-
ads
· 1.0% of reviews
Advertisements
-
delivery
· 5.0% of reviews
Delivery issues
-
product variety
· 4.0% of reviews
Product selection
-
tablet support
· 4.0% of reviews
Tablet compatibility
-
login issues
Account access problems
-
search function
Search functionality
-
customer service
· 4.0% of reviews
Support
-
delivery
· 5.0% of reviews
Delivery issues
-
dark mode
Dark mode feature
-
better filtering
Filtering options
-
app crashing
· 5.0% of reviews
App stability
-
login issues
Account access problems
-
search function
Search functionality
Praised Features
-
product variety
· 4.0% of reviews
Wide range of products
-
delivery
· 3.0% of reviews
Delivery service
-
ux
· 4.0% of reviews
User experience
Feature Requests
-
dark mode
Dark mode feature
-
better filtering
Improved filtering options
Bug Reports
-
app crashing
· 5.0% of reviews
App stability issues
-
login issues
Account access problems
-
search function
Search functionality issues
Competitive Position
Amazon maintains a strong market position due to its vast product variety and reliable delivery service, but faces competition from other platforms like Ebay and Walmart.
