Wise: International Transfers reviews: complaints, praise and verdict
Wise Payments Ltd.
Data as of October 24, 2026. Review analysis of 100 reviews generated October 24, 2026.
By the numbers (App Vulture estimates, data as of October 24, 2026)
Estimates come from App Vulture's chart-rank model, confidence high; see how the estimate works.
Analysis Summary
Wise: International Transfers is highly praised for its low fees and competitive exchange rates, but users have raised concerns about customer support and account verification processes. The app's freemium model is well-received, though some users express a desire for more currencies. Despite positive overall sentiment, issues with customer service and verification could pose risks for user retention.
Rating Distribution
Pain Points
-
support
· 3.0% of reviews
Issues with customer service and account verification
-
transfer issues
· 3.0% of reviews
Problems with money transfers and account access
-
bug_reports
Login issues and app malfunctions
Praised Features
-
low fees
· 7.0% of reviews
Applause for minimal transaction costs
-
exchange rates
· 5.0% of reviews
Appreciation for competitive exchange rates
-
transfer speed
· 19.0% of reviews
Praise for fast money transfers
-
reliable and user-friendly
· 8.0% of reviews
Trustworthiness and ease of use
-
easy to use
· 17.0% of reviews
Simplicity in app functionality
Feature Requests
-
more currencies
· 2.0% of reviews
Desire for additional currency options
Bug Reports
-
login issues
Problems with account access
Competitive Position
Wise holds a strong position in the international money transfer market due to its competitive exchange rates and low fees. However, it faces competition from other digital banks like Revolut, which are perceived to offer better customer service.
Frequently asked questions about Wise: International Transfers
What do Wise: International Transfers users complain about most?
The most common complaint in Wise: International Transfers reviews is support (3% of reviews), followed by transfer issues (3% of reviews) and bug_reports (0% of reviews). Issues with customer service and account verification.
What do users like about Wise: International Transfers?
Users praise Wise: International Transfers most for transfer speed (19% of reviews), then easy to use (17% of reviews) and reliable and user-friendly (8% of reviews). Praise for fast money transfers.
Is Wise: International Transfers worth it?
Yes for most users: Wise: International Transfers holds a 4.8 rating from 2,091,630 ratings. Wise: International Transfers is highly praised for its low fees and competitive exchange rates, but users have raised concerns about customer support and account verification processes. The app's freemium model is well-received, though some users express a desire for more currencies. Reviews describe pricing as positive. The main reason users leave is support.
How many monthly downloads does Wise: International Transfers have?
Wise: International Transfers gets about 1.2M downloads per month, according to App Vulture's chart-rank estimate (high confidence, data as of October 24, 2026).
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