Walmart: Shopping & Savings
Walmart
⚠ Sentiment Storm (moderate)
Rating
4.82
16.8M ratings
Reviews/Month
2500
Trend: declining
Last Updated
Feb 5, 2026
v26.4
Days Since Update
40
Active
Analysis Summary
The Walmart app receives generally positive feedback for its delivery and pricing, but users frequently report issues with app crashes, freezing, and delivery delays. There are also requests for more...
Rating Distribution
Pain Points
-
ux_issues
· 17.0% of reviews
Issues with user experience and interface
-
delivery_issues
· 11.0% of reviews
Problems with delivery services
-
pricing
· 3.0% of reviews
Concerns about pricing
-
customer_service
· 2.0% of reviews
Issues with customer service
-
app_usability
· 17.0% of reviews
Difficulties with app usability
Praised Features
-
delivery
· 5.0% of reviews
Praise for delivery services
-
pricing
· 15.0% of reviews
Praise for pricing
-
service
· 8.0% of reviews
General praise for service
Feature Requests
-
more_payment_options
· 3.0% of reviews
Request for additional payment options
-
scan_and_go_improvement
Request for improvements to the scan and go feature
Bug Reports
-
freezing_and_crashing
· 5.0% of reviews
Issues with the app freezing and crashing
-
glitches
· 13.0% of reviews
General glitches in the app
Competitive Position
Walmart has a strong market position due to its wide range of products and competitive pricing, but faces competition from other online shopping platforms.
